Natural Factors

Senior Manager, IT Infrastructure & Operations

Natural Factors  •  $120k - $160k/yr  •  Coquitlam, CA (Onsite)  •  4 hours ago
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Job Description

Are you a seasoned IT leader who thrives on building high-performing teams and driving infrastructure excellence? We are looking for a Senior Manager, IT Infrastructure & Operations to lead the strategy, delivery, and continuous improvement of our global technology infrastructure. This is an exciting opportunity for a proven people leader with experience in manufacturing, distribution, operations, retail, or a related industry to play a key role in supporting business growth, modernization initiatives, and operational excellence across a complex enterprise environment.

Job Status: Permanent Full-Time

Shift: Monday to Friday, 8:00 AM to 4:30 PM (flexible as required)

Work Location: Onsite (2000 Brigantine Drive, Coquitlam, BC)

Salary Range: $120,000 - $160,000 per year, plus potential discretionary bonus

In this role, you will:

  • Lead and develop a team of infrastructure professionals, including managing large teams of direct and indirect reports (25+), while fostering a high-performance culture.
  • Define and execute short- and long-term infrastructure strategies that support business objectives and future growth.
  • Oversee the design, maintenance, security, and optimization of cloud, network, server, telecommunications, and enterprise infrastructure environments.
  • Drive operational excellence by managing incidents, projects, vendor relationships, budgets, and service performance across the organization.
  • Partner with executive leaders and business stakeholders to identify risks, implement technology solutions, and support organizational transformation initiatives.

You have:

  • A Bachelor's degree in Computer Science, Information Technology, or a related field, along with ongoing professional development in cloud, networking, and infrastructure technologies.
  • 10+ years of progressive IT infrastructure leadership experience, including leadership of large teams (25+ direct and indirect reports) within manufacturing, distribution, operations, retail, or a related industry.
  • Strong technical expertise with Microsoft technologies, VMware, Citrix Virtual Desktop, Azure and/or AWS, network infrastructure, and enterprise systems.
  • Experience managing infrastructure operations within complex, multi-site or global environments spanning multiple time zones.
  • Proven success in strategic planning, vendor management, budgeting, cybersecurity risk management, and leading large-scale infrastructure initiatives.

You get:

  • Great benefits package (healthcare, health & personal spending accounts, wellness days, vacation, Employee & Family Assistance Program)
  • Company-provided RRSP
  • Potential discretionary bonus
  • $300 per year to spend on company products plus employee discount pricing
  • Employee appreciation events & rewards
  • Free onsite parking
  • Bus pass reimbursement
  • Exclusive discounts with various vendors

Why us?

  • We're much bigger than you think! Our portfolio includes 30+ trusted natural health brands enjoyed across North America.
  • Proudly Canadian-owned & operated.

Learn more about us here: https://ca.naturalfactors.com/pages/our-nature

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

FGOffice

Natural Factors

About Natural Factors

As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide.

Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America.

Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner.

Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion.

We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling.

Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.

Industry
Arts & Entertainment
Company Size
501-1,000 employees
Headquarters
Coquitlam, CA
Year Founded
1950
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