Job Description

Overview

Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s cloud services. We deliver the core infrastructure and foundational technologies that support global services including Microsoft Azure, Microsoft 365, Bing, Xbox, and OneDrive.

We are seeking a Senior Manager to lead Inventory, Asset, Data-Bearing Device (DBD), and Logistics programs across our APAC data center fleet. This role is critical to enabling safe, secure, compliant, and efficient operations while supporting the timely delivery of customer capacity across one of Microsoft’s most dynamic growth regions.

In this role, you will partner across field operations, campus leadership, engineering, supply chain, security, finance, compliance, and global program teams to drive operational excellence, standardization, and continuous improvement. You will apply strong business, technical, and financial acumen to optimize operating performance while maintaining Microsoft’s standards for safety, security, quality, reliability, sustainability, and customer impact.

What Success Looks Like

• Inventory accuracy, cycle count discipline, and asset accountability are consistently maintained across supported sites.
• DBD handling, chain-of-custody, and compliance controls are executed with strong governance and audit readiness.
• Logistics execution supports timely capacity delivery, effective sparing, and smooth handoffs across deployment, operations, and decommissioning activities.
• Programs are implemented with clear playbooks, measurable adoption, field feedback loops, and sustained operational improvement.
• Operational risks are proactively identified, escalated, and mitigated through data-led governance and cross-functional partnership.

Leadership Scope

This role provides regional leadership across program managers, field stakeholders, and operational partners. The Senior Manager will build alignment across diverse teams, set clear priorities, coach for accountability, and create an inclusive environment that enables consistent execution while adapting to business growth, operational complexity, and evolving customer needs.

Cross-Functional Partnership

The Senior Manager will work closely with Campus Directors, Data Center Operations, Supply Chain, Engineering, Security, Compliance, Finance, Leasing and Construction, Global Program teams, and regional leadership. Success requires strong stakeholder management, clear communication, disciplined governance, and the ability to translate global standards into practical, scalable execution across local operating environments.

Responsibilities

People Leadership

• Lead through empowerment and accountability by modeling Microsoft’s culture, coaching for impact, and caring for each individual’s growth and aspirations.
• Define clear team objectives, outcomes, and success measures that enable execution across organizational boundaries.
• Build, develop, and retain high-performing teams by investing in capability building, career development, and inclusive leadership practices.
• Help teams adapt, learn, and continuously improve in a fast-paced, complex operating environment.

Data Center Operations and Program Management

• Drive a culture of safety, security, compliance, and operational excellence across Inventory, Asset, DBD, and Logistics operations within APAC.
• Own ongoing program support to enable on-time delivery of customer capacity within committed service-level expectations.
• Partner with Campus Directors and field operations leaders to ensure procedures are documented, consistently adopted, and supported by effective training.
• Evaluate and optimize short- and long-term utilization across the data center fleet to improve efficiency, scalability, and operational resilience.
• Establish communication channels and feedback loops between field operations and peer teams to incorporate lessons learned and improve execution.
• Represent field operations requirements to ensure quality, reliability, availability, safety, and customer outcomes are consistently achieved.
• Champion standardization, process maturity, and innovation across Inventory, Asset, DBD, and Logistics operations.
• Lead escalation management by partnering with cross-functional teams to identify, resolve, and prevent issues that may impact service delivery.
• Assess project scope, resource capacity, assumptions, and field readiness for programs and initiatives that impact data center operations.
• Build trusted stakeholder relationships and enable sustainable change through clear communication, governance, engagement, and adoption planning.

Culture and Values

At Microsoft, we are committed to cultivating an inclusive environment where every employee can do their best work. CO+I offers opportunities for career growth, professional development, technical certification, leadership development, and engagement in diversity and inclusion programs.

Qualifications

Required Qualifications

• High school diploma or equivalent and 8+ years of experience in warehouse operations, supply chain, inventory management, asset management, logistics, or related operations within an information technology or data center environment.
• Experience leading cross-functional programs, operational change, or process improvement initiatives in large, complex organizations.
• Demonstrated ability to manage stakeholders, influence without direct authority, and drive execution across regional or multi-site operating environments.

Preferred Qualifications

• Bachelor’s degree in business, engineering, information technology, computer science, supply chain, operations, or equivalent practical experience.
• Experience managing inventory, asset, DBD, logistics, or supply chain operations in a data center, cloud infrastructure, manufacturing, or mission-critical environment.
• Strong program management experience across large, complex, cross-functional organizations.
• Experience with structured process improvement and operational excellence methodologies such as Six Sigma, Lean, Kaizen, or equivalent frameworks.
• Strong analytical, communication, governance, and executive stakeholder management skills.
• Ability to balance operational rigor with flexibility in a fast-paced, high-growth environment.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.