Job Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

The Senior Manager, U.S. International Tax will serve as a key member of the global tax team and provide technical leadership in all aspects of U.S. international tax compliance, provision, planning, and business support. This role will partner closely with Finance, Accounting, Treasury, Legal, FP&A, and external advisors to manage the company's global tax obligations, support strategic initiatives, and optimize the worldwide tax profile.

The ideal candidate will possess strong technical expertise in U.S. international taxation, ASC 740, foreign tax credits, global restructurings, and cross-border transactions, along with the ability to operate effectively in a fast-paced, multinational environment.

Key Responsibilities:

1. ASC740 quarterly tax provision - Responsible for the technical execution and support of the provision process, particularly for international tax matters.

• Prepare and review GILTI, FDDEI, FTC, and foreign branch calculations.
• Analyze international deferred tax assets and liabilities.
• Prepare ASC 740 technical memoranda.
• Analyze uncertain tax positions.
• Support quarterly and annual provision processes including SOX controls and documentation.
• Coordinate with external advisors on technical tax accounting matters.
• Respond to external auditor information requests.

2. Tax return compliance – support/lead execution and technical review

• Review U.S. international tax compliance (Forms 5471, 8858, 8865, 1118, etc.).
• Coordinate annual compliance with external advisors for all nonUS filings.
• Gather and validate foreign entity financial data.
• Review E&P, tax pools, FTC calculations, and foreign disclosures.
• Monitor compliance impacts of restructurings and transactions.
• Improve compliance processes and documentation.
• Support tax audits and information requests.

3. M&A – serves as the technical execution lead

• Perform tax due diligence reviews.
• Analyze tax attributes and utilization of NOLs, FTCs, credits, E&P.
• Review Section 382 implications.
• Evaluate international tax consequences of acquisitions and dispositions.
• Build transaction and integration models.
• Coordinate with external advisors.
• Identify tax risks and opportunities.
• Support purchase accounting and ASC 740 impacts.

4. Tax Planning support

• Model tax implications from different scenarios
• Analyze FTC utilization, general basket vs. foreign branch basket implications.
• Quantify cash tax savings, ETR implications, and other tax consequences
• Prepare technical memo and coordinate with external advisors on technical analyses.

Qualifications

• Bachelor's degree in Accounting, Finance, Tax, or related field.
• CPA, Master's in Taxation.
• 10+ years of progressive tax experience with significant U.S. international tax exposure.
• Combination of Big Four and multinational corporate tax experience preferred.
• OECD Pillar Two Experience supporting public company tax reporting requirements.
• Strong project management, analytical, and communication skills.
• Ability to manage multiple projects and deadlines in a dynamic environment.

Strong technical knowledge of:

1. Foreign Tax Credits (FTC)
2. Foreign branch rules
3. FDII
4. ASC 740
5. Cross-border restructurings
6. M&A tax considerations
7. Section 382

Additional Information

We're committed to building a workplace that reflects the diverse world we serve. At Freshworks, you'll find inclusive teams, flexible thinking, and opportunities to grow your career - while making work better for millions.

If this sounds like a journey you want to be part of, we'd love to meet you. Let's building something refreshing together.

The annual base salary range for this position is $185,000 - $235,000 Base Salary. This role is also eligible for variable compensation.

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.