Senior Manager, Internal Communications Electric Thermal Solutions (ETS)

Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.

At Chromalox, we build advanced thermal technologies for the world’s most challenging industrial heating applications.

Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.

We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. 

Join us as we continue to provide solutions to our customers and the world!

Reports To:
In this role you’ll work directly for the Vice President, Human Resources, ETS and closely with the Group Head of Communications, Spirax Group plc.

Location: Cheltenham, UK

The Role:

Electric Thermal Solutions (ETS) is seeking a Senior Manager, Internal Communications to help lead and execute internal communications across our global organisation. This role will help translate ETS priorities, transformation activity, culture and business performance into clear, relevant and engaging communications that help colleagues understand what matters, why it matters and how their work contributes.

Working closely with the Vice President of Human Resources, the ETS leadership team, functional leaders and Group Communications, the Senior Manager will drive the execution of the internal communications strategy and play a key role in improving the effectiveness of communication across ETS. This includes supporting leaders to communicate with greater clarity, consistency and impact; helping prioritise and sequence communication activity to reduce noise and improve cut-through, maximise the use of internal channels and ensure communications are aligned with Group-wide campaigns, while remaining relevant to ETS colleagues.

Your Responsibilities:

• Support development and execution of the ETS internal communications strategy
• Translate business priorities and organizational changes into effective communication plans
• Create leadership communications, presentations, articles, newsletters and colleague updates.
• Manage and improve internal communication channels and digital platforms.
• Partner with leaders and Group Communications to ensure consistent messaging.
• Support change management and transformation initiatives.
• Track communication effectiveness and recommend improvements.
• Promote two-way communication and colleague engagement.

Requirements:

• Bachelor degree in Communications, Marketing, Journalism, HR, Business or related field
• Extensive experience and proven track record in an internal or corporate communications role ideally within a complex, global or matrixed organisation
• Strong writing, editing and storytelling skills, with the ability to make complex topics easy to understand
• Experience developing and delivering communication plans, campaigns and content across a range of channels
• Confidence supporting leaders with communications, including preparing messages, talking points, presentations and colleague updates
• Strong stakeholder management skills, with the ability to build trusted relationships and provide practical communications advice
• Good planning and prioritisation skills, with the ability to manage multiple activities and sequence communications effectively
• Comfortable using feedback, channel insight and simple measures to assess what is working and identify improvements

What Success Looks Like:

• Colleagues understand ETS priorities and strategic direction and how their work contributes
• Leaders are better supported to communicate with clarity, consistency and confidence
• Communications are well planned, prioritised and sequenced to be timely and effective
• ETS messaging is aligned with Group narrative, campaigns when remaining focused on ETS priorities and relevant for ETS colleagues
• Communication channels are actively utilised and continuously improved based on insight and feedback
• Communications support successful adoption of business initiatives, including change and culture

At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.

Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.