Job Description

4 days a week in office - please note that this position can also be filled in any of our offices across Canada

Where strategy meets culture—and communication makes it real.
We are seeking a senior communications leader who transforms vision into clarity and engagement, shaping the firm’s internal voice to keep our people aligned, informed, and connected. As Senior Manager, Internal Communications & Culture, you will act as a trusted advisor to firm leadership, partnering closely with business services leaders and practice group chairs to support strategic priorities and reinforce our reputation for excellence.

You will be focusing on:

• Develop and execute a comprehensive internal communications strategy aligned with the firm’s mission, vision, culture and strategic objectives.

• Craft clear, compelling messages for firm-wide announcements, executive communications and internal campaigns.

• Serve as a senior communications advisor to executives, supporting speeches, talking points, leadership presentations and internal thought leadership.

• Develop and maintain a crisis communications framework, ensuring timely, accurate and coordinated messaging during critical incidents.

• Oversee internal communication channels and content, including the intranet and digital signage, ensuring consistency and relevance across platforms.

• Own and manage the internal editorial calendar, balancing strategic priorities with timely business needs.

• Define success metrics for internal communications initiatives; analyze engagement data and employee feedback and translate insights into actionable recommendations for leadership.

• Partner with People & Development to align internal and external communications with the firm’s talent, engagement and diversity priorities.

• Ensure all internal communications adhere to legal, brand and editorial standards.

• Collaborate on campaigns supporting DEI initiatives and employee recognition programs.

• Provide communications coaching and training to leaders and subject matter experts to strengthen internal messaging effectiveness.

• Stay current with internal communications trends and best practices, introducing innovative approaches where appropriate.

• Oversee translation processes to ensure accuracy and consistency of messaging across languages.

• Liaise with the global internal communications team to align messaging, timing and channel strategy, ensuring consistent and coordinated firm-wide

What you bring to the role:

• Relevant degree in communications, or related field

• A minimum of 15+ years of experience in corporate communications, preferably in the professional services industry

• Extensive experience in external communications, with a solid understanding of public relations principles

• Demonstrated success in developing and executing strategic communications plans that drive business objectives and enhance organizational reputation

• Proven ability to craft compelling content and manage high-stakes executive and market interactions

• Excellent relationship-building skills, with the ability to engage effectively with media, stakeholders, and internal teams

• Exceptional writing, editing, and verbal communication skills, with a keen eye for detail and a strategic mindset

• Excellent project management skills; organized and able to manage multiple projects simultaneously in a fast-paced, rapidly changing environment

• Bilingualism (French and English) is required for this role

Why join our team:

• Retirement savings plan with employer contribution

• Benefit premiums paid by the firm

• Telemedicine services

• Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships!

• Training and development programs based on your interests and needs

The salary bands provided reflect the typical range for this role in the region indicated. We recognize that each candidate brings a unique set of experiences and skills, and final compensation will be thoughtfully determined based on individual qualifications and current market factors. Please note that salary will be discussed and negotiated during interview

Toronto: $111,600 - $137,800
Ottawa: $109,000 - $134,600
Vancouver: $109,000 - $134,600

Ready to join a proactive and modern firm that provides an exceptional career experience in an inclusive and collaborative environment? Come join us!

As part of a global legal practice, Norton Rose Fulbright Canada embrace a culture of excellence and client service, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.

To find out more about how we integrate diversity, equity and inclusion in everything we do please click Diversity, equity and inclusion | Canada | Global law firm | Norton Rose Fulbright

If you require any reasonable adjustments during the recruiting process, please inform us in the recruitment application. We will contact you to further discuss your need.

Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact us to discuss further.

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Please note that this job posting is being advertised to fill an existing vacancy.