Marriott International

Senior Manager, Intake

Marriott International  •  Bethesda, MD (Hybrid)  •  1 day ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Marriott International is seeking a Senior Manager, Intake to join our Procurement Operations team. Procurement Operations is responsible for leading core functions such as governance, vendor support, technology, reporting, and management of revenues and receivables.

The Senior Manager is responsible for the end-to-end Procurement intake process, ensuring all incoming requests to Enterprise Procurement are accurately triaged, routed, and tracked through the appropriate procurement workflows. This role drives the design of an AI-based intake technology solution to facilitate the routing of requests from associates attempting to procure goods and services. Once operational, this role provides ongoing oversight of the process, managing exceptions and overall performance as well as ongoing enhancements.

Required Qualifications

  • 4- year bachelor's degree from an accredited university in related field appropriate to work position
  • 5+ years supporting contract intake
  • Experience working in procurement, sourcing operations, or shared services

Key Responsibilities

  • Serve as the owner of the AI-intake process and primary point of contact for the performance and oversight incoming procurement requests.
  • Drive the implementation of the AI-intake technology by providing design criteria and ensuring the process meets all requirements and expectations.
  • Provide ongoing performance reporting to KPI reporting team and address any performance issues.
  • Manage all exceptions that require review and escalation to ensure business stakeholders requests are managed appropriately.
  • Act as a liaison between requestors and downstream procurement teams.
  • Capture and document intake trends, request patterns, and common issues.
  • Provide insights to inform process improvements, standardization of documentation, and automation opportunities.
  • Partner with digital/AI teams to support the design of intelligent intake solutions.
  • Maintain accurate records in procurement systems.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.


Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Washington Applicants Only Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.


Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International

About Marriott International

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Bethesda, MD
Year Founded
Unknown
Social Media