Job Description

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title:Senior Manager, Inspection & Maintenance – Sewer OperationsJob Code:OA0353 Supervises Directly:YesNew or Revised:RevisedRegular or At-Will:At-WillDate:8/10/2026Exempt or Non-Exempt:ExemptCompensation Approval Signature: Union/ Non-Union:Non-Union

Division

Department

Operations

Sewer Operations – Central Administration

Salary Schedule: Executive GradeCost Center Code: 814000Grade:ESSAEssential Position:NoReports To:Director, Sewer OperationsEEO Code:Officials and AdministratorsWork FormatHybrid

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The Senior Manager, Inspection & Maintenance – Sewer Operations plans, directs, and manages the operation and maintenance of all sanitary, storm and combined sewer systems and associated programs. Directs and deploys branch personnel and resources required to maintain and enhance sewer inspection and maintenance system programs and respond to customer complaints and sewer emergencies.

Essential Duties & Responsibilities:

• Plans, directs, and monitors on-going programs, projects and work activities associated with the inspection and maintenance of sewer collection systems.
• Provides clarifications and interpretations to drawings and specifications, and recommends changes in design, specifications, and schedules to accommodate unforeseen conditions, policy changes, and other requested or necessary changes in scope.
• Responsible for coordinating the activities and services of the Inspection and Maintenance Branch with other units of the Authority.
• Provides engineering and technical input and direction to planning, design, construction management of sewer system improvement projects and program administration for inclusion in the overall capital Improvement Program (CIP).
• Directs the sewer collection system infrastructure inspection and maintenance program. Evaluates program objectives, develops operational plans, and identifies personnel and other resource requirements.
• Directs a comprehensive inspection and maintenance program for sanitary, storm, and combined sewer systems. Participates in engineering design development and implementation of plan and recommends changes for Authority technical standards and requirements.
• Provides clarifications and interpretations to drawings and specifications, and recommends changes in design, specifications, and schedules to accommodate unforeseen conditions and policy changes.
• Provides directions to contractors engaged in sewer system inspection and maintenance work.
• Develops inspection program plans and oversees the inspection of work done by the Branch.
• Provides continued evaluation of the characteristics of major inspection and/or maintenance emergencies associated with storm and sanitary sewer lines.
• Prioritizes and schedules emergency work to ensure timely and responsive services to customers.
• Directs the workflow and service/ work order processes. Establishes the appropriate links with the investigation and maintenance of sewer services programs required to effectively address sewer emergencies and customer requests.
• Establishes and maintains effective work performance measures, operations and maintenance requirements, emergency responses and monitors work progress and reviews work plans and specifications for completeness and technical accuracy.
• Manages and monitors the purchasing and issuance of parts, tools and equipment and ensures availability and accountability for usage.
• Develop response plans to address workload requirements - reduction in work order backlogs and improvements in program efficiency.
• Represents the Department on claims and other investigation and maintenance related issues at public hearings, civic meetings and before professional groups and government agencies.
• Performs other related duties and projects assigned at the discretion of the Director, Sewer Operations.

Supervisory Responsibilities: Provides daily planning and administration, through subordinate Supervisors/Foremen, in the selection, supervision, promotion, discipline, and training of personnel related to the functional area.

Key Working Relationships: Interacts with officials throughout the Authority, other govrnment agencies, the private sector, and the general public.

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Required Experience:

Ten (10) years of progressive experience in Program Management, inclusive of five (5) years of experience as a supervisor;

Or equivalent combination of education and experience.

Minimum Education Requirements:Bachelor's Degree in Civil Engineering or related field from an accredited college or university.Required Skills: Knowledge of concepts, principles, and practices of civil engineering.Strong analytical planning and organization skills.Excellent human relations and communication skills.Excellent leadership and management skills, including the effective delegation of authority.Required Licenses & Certifications: N/APhysical Requirements: Subject to indoor and/or outdoor environmental conditions that include exposure to extreme cold and/or hot temperaturesSubject to noise, vibration, and to hazards from a variety of physical conditions.Subject to atmospheric conditions that affect the respiratory system or skin such as fumes, odors, dusts, mists, gases or poor ventilation, or to exposure to oils or other cutting fluids.

Preferred Skills & Qualifications

Preferred Experience:N/APreferred Education Requirements:N/APreferred Skills:N/A

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Your Experience at DC Water:

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
• Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and well-being.
• Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.
• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities.” If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email complianceada@dcwater.com.