You’re agile and flexible because you can see the benefits of change.
You’ll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.
In this role, you'll:
Lead the operational delivery of identity management and licence integrity functions to ensure the security and reliability of the NSW driver licence program. You’ll oversee identity verification, licence security standards and investigations into fraud, ensuring robust evidentiary processes that support regulatory action and legal proceedings.
You will guide the use of contemporary technologies, including biometric and identity verification solutions, and work closely with law enforcement, fraud specialists and government agencies to strengthen proof-of-identity controls. Leading a specialist operational team, you’ll drive continuous improvement, uplift capability and ensure licensing integrity frameworks remain responsive to emerging risks and evolving policy settings.
For more information on this position and business unit, view the and information pack
About you
You are an experienced operational or regulatory leader with strong knowledge of identity management, investigations or compliance environments. You understand evidentiary requirements, legislative frameworks and the practical realities of delivering secure, high-volume public-facing services.
You are a pragmatic decision-maker who balances policy intent with operational realities. With strong stakeholder engagement skills and sound judgement, you lead with integrity, foster trust and guide teams through complex, sensitive matters with professionalism and discretion.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Sunday, 1st March 2026.
For more information about this role, please contact DAWN.GRUNDY@TRANSPORT.NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
#LI-Hybrid
ANSTO is one of Australia’s largest public research organisations and custodian of much of our country’s important science infrastructure, including the OPAL nuclear research reactor, the Australian Synchrotron, accelerators, cyclotrons and neutron beam instruments.
More than 1000 scientists, engineers and experts work at ANSTO to answer the significant environmental, medical and industrial questions using nuclear techniques.
ANSTO’s international collaborations, including partnerships with the European Organization for Nuclear Research (CERN), ensure Australian scientists are connected to a global network of experts and research projects.
As part of enabling a strong national collaborative network, ANSTO is connected with all Australian and New Zealand universities through the Australian Institute of Nuclear Science and Engineering (AINSE), providing researchers access to Australia’s nuclear science, technology and engineering expertise and landmark infrastructure.
On average, ANSTO accommodates over 1800 visiting researchers from other Australian and international research organisations each year.
https://www.ansto.gov.au/social-media-terms-of-engagement
