Job Description

Company: Digital Auxilius

Location: Karachi, Pakistan (On-site)

Shift: Evening Shift (US Business Hours)

Employment Type: Full-Time

Department: Human Resources

Position Level: Senior Management

Position Overview

We are seeking an experienced and results-driven Senior Manager – Human Resources to lead the HR function and align people strategies with organizational objectives. The ideal candidate will have strong expertise in strategic HR management, talent acquisition, employee relations, organizational development, performance management, and HR operations.

The successful candidate will act as a strategic business partner to senior leadership, strengthen HR policies and processes, develop a high-performance culture, and ensure effective management of the complete employee lifecycle.

Key Responsibilities

1. Strategic HR Leadership

• Develop and execute HR strategies aligned with business objectives and organizational priorities.
• Partner with senior leadership on workforce planning, organizational design, succession planning, and talent development.
• Advise management on employee retention, compensation, organizational effectiveness, and workforce-related decisions.
• Lead HR initiatives that improve productivity, employee engagement, and operational efficiency.

2. Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment for technical, non-technical, managerial, and leadership positions.
• Develop effective sourcing strategies, talent pipelines, and employer branding initiatives.
• Collaborate with department heads to forecast workforce requirements and establish recruitment priorities.
• Monitor recruitment KPIs, including time-to-hire, quality of hire, and recruitment efficiency.

3. HR Operations & Administration

• Oversee onboarding, employee documentation, confirmations, promotions, transfers, and separations.
• Supervise HRIS, attendance, leave management, payroll coordination, and employee records.
• Develop standardized HR procedures, reporting mechanisms, and internal controls.
• Lead and develop the HR team, ensuring accountability and timely execution of deliverables.

4. Employee Relations & Performance Management

• Handle complex employee relations matters, grievances, disciplinary proceedings, workplace investigations, and conflict resolution.
• Design and implement performance management frameworks, KPIs, appraisals, and performance improvement plans.
• Coach managers on performance concerns, employee retention, workplace conduct, and corrective action.
• Promote a professional, respectful, and high-performance work environment.

5. Compensation, Benefits & HR Analytics

• Lead salary benchmarking, compensation reviews, benefits administration, and increment planning.
• Coordinate with Finance on payroll inputs, workforce budgets, and employee cost planning.
• Develop HR dashboards and reports covering headcount, attrition, absenteeism, recruitment, and productivity.
• Use HR analytics to identify workforce trends, manage risks, and support data-driven decisions.

6. Learning & Organizational Development

• Identify training needs and implement learning and development initiatives.
• Support leadership development, succession planning, career progression, and internal mobility.
• Drive employee engagement, recognition programs, and organizational development projects.
• Foster accountability, collaboration, and continuous improvement.

7. HR Compliance & Risk Management

• Ensure compliance with applicable Pakistani labour laws, employment regulations, and statutory requirements.
• Maintain and update HR policies, employee handbooks, employment contracts, and disciplinary procedures.
• Safeguard confidential employee information and ensure appropriate handling of sensitive HR matters.
• Maintain accurate employment documentation and support internal and external HR audits.

Qualifications & Experience

• Bachelor’s or Master’s degree in Human Resource Management, Business Administration, or a related field.
• 8–10 years of progressive HR experience, including at least 3–5 years in a managerial or senior leadership role.
• Proven experience independently managing the complete HR function in a medium-sized or large organization.
• Strong knowledge of talent acquisition, employee relations, performance management, compensation and benefits, and HR compliance.
• Experience with HRIS platforms, attendance and payroll systems, and HR analytics tools.
• SHRM-CP, SHRM-SCP, or an equivalent professional certification will be an advantage.

Required Competencies

• Strategic thinking and sound business judgment.
• Strong leadership, team management, and stakeholder engagement skills.
• Excellent communication, negotiation, and conflict-resolution abilities.
• High standards of integrity, confidentiality, and professional maturity.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to manage competing priorities in a fast-paced environment.
• Proficiency in Microsoft Office, HRIS platforms, and HR reporting.

Shift & Work Environment

• Availability to work the designated evening shift aligned with US business operations.
• Willingness to work on-site in Karachi.
• Ability to coordinate effectively with local teams and international stakeholders across different time zones.

Benefits & Perks

• Competitive Compensation: Attractive salary package with performance-based incentives.
• Quarterly Performance Bonuses: Structured bonus opportunities linked to individual performance and organizational objectives.
• Comprehensive Medical Coverage: Health insurance for employees, spouses, and dependent children.
• EOBI Coverage: Employees’ Old-Age Benefits Institution coverage in accordance with applicable requirements.
• Work-Life Balance: A 40-hour work week designed to support productivity and personal well-being.
• International Exposure: Opportunities to collaborate with US-based stakeholders and international clients.
• Learning & Career Development: Professional training, skill enhancement, and continuous learning opportunities.
• Annual Leave & Paid Time Off: Annual leave and paid time off in accordance with company policy.
• Employee Assistance Program (EAP): Resources and support for employee mental health and well-being.
• In-House Fitness Gym: Access to a modern fitness facility featuring cardio equipment.
• Recreation & Leisure Facilities: Dedicated recreation zone with table tennis, foosball, and snooker.
• Employee Engagement Activities: Company-sponsored events, celebrations, and team-building initiatives.
• Collaborative Work Culture: An inclusive, supportive, and diverse professional environment.
• Career Advancement: Opportunities for professional growth, expanded responsibilities, and internal progression.
• Modern Workplace Technology: Access to contemporary tools, systems, and technology that support effective work.
• Family-Friendly Policies: Parental leave and other applicable family-supportive policies.
• Transportation Assistance: Transportation support for eligible employees in accordance with company policy.
• Recognition & Rewards: Programs recognizing employee contributions, achievements, and outstanding performance.
• Corporate Social Responsibility: Opportunities to participate in community engagement and CSR initiatives.

Application Process

Interested candidates are encouraged to submit their updated CV highlighting their HR leadership experience, strategic contributions, team management capabilities, and expertise in HR operations.

Join us to lead impactful HR initiatives, strengthen organizational culture, and contribute to the growth of a dynamic, internationally connected organization.