Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.
The Senior Manager, HR Technology is responsible for the administration, optimization, and strategic evolution of Q2's HR technology ecosystem, with an explicit mandate to integrate AI and automation into HR operations. This role owns the Workday HCM platform end-to-end - configuration, security, integrations, and release management - and leads the People function's effort to leverage AI tools, workflow automation, and intelligent technology to drive efficiency and scalability.
Working in close partnership with HR Centers of Excellence (COEs), IT, and business stakeholders, this role serves as Q2's primary Workday product owner and AI adoption lead for People Operations. The Senior Manager manages a team of HRIS administrators and analysts and is accountable for data integrity, system reliability, and the ongoing evolution of Q2's HR technology capability.
RESPONSIBILITIES
Workday Platform Ownership
Own day-to-day administration and optimization of the Workday HCM platform, including configuration, security, integrations, and bi-annual release management.
Serve as Q2's primary Workday product owner - maintain the platform roadmap, prioritize enhancements, and manage the backlog in partnership with HR COEs and IT.
Oversee Workday module governance across HCM, Total Rewards, Payroll, Talent & Performance, Talent Acquisition, and Security & Integrations.
Partner with COEs (Compensation, Benefits, Talent Acquisition) to govern module-level configuration delegated to each COE, maintaining system-wide data standards and consistency.
Manage third-party system integrations, ensuring data integrity, operational reliability, and audit readiness.
Lead vendor relationships for HR technology platforms; evaluate new tools, negotiate contracts, and manage renewals.
Ensure adequate system documentation, training materials, and end-user support resources are maintained and current.
AI & Automation Enablement
Build and maintain a HR technology automation roadmap - systematically identify high-volume manual HR processes and lead their elimination or reduction through AI tools, workflow automation, and platform capabilities.
Evaluate, pilot, and implement AI tools across HR workflows, including AI agents, intelligent notifications, Microsoft Copilot integrations, and process automation solutions.
Partner with Q2’s Risk & Security organization and People leadership to govern the responsible use of AI within the People function, ensuring data privacy, security, and compliance standards are met.
Stay current on emerging HR technology and AI trends; educate the team and stakeholders on applicable innovations and build organizational capability over time.
Team Leadership & Stakeholder Partnership
Manage, coach, and develop a team of HRIS Administrators and Analysts, fostering a culture of continuous improvement, accountability, and technical growth.
Set clear performance expectations and provide ongoing feedback, development, and mentorship to team members.
Collaborate with HR Analytics on data structures, Workday reporting architecture, and system requirements to ensure people data is accurate, accessible, and analysis-ready.
Translate business requirements from HR and business stakeholders into technical solutions and system configurations.
Proactively communicate system changes, project status, and platform capabilities to HR leadership and impacted stakeholders.
EXPERIENCE AND KNOWLEDGE
Education
Bachelor's degree in Business Administration, Human Resources, Information Systems, or a related field required.
Experience
8-10 years of progressive HRIS or HR technology experience.
3-5 years of people management experience.
Workday or similar HCM experience required; multi-module depth strongly preferred (HCM, ERP, Payroll, Talent, Security, Integrations).
Demonstrated experience implementing or operating AI tools, workflow automation, or intelligent technology in an HR or enterprise context.
Experience working within a COE-structured HR model preferred.
Skills & Competencies
Strong project management skills with the ability to manage a complex backlog and competing priorities without dropping execution quality.
Ability to translate technical concepts for non-technical stakeholders and business requirements into technical specifications for systems teams.
Analytical mindset with attention to data quality, process design, and system governance.
Excellent written and verbal communication skills; comfortable presenting to HR leadership.
High comfort with ambiguity and demonstrated ability to build structure in evolving environments.
Collaborative, low-ego working style with a track record of effective cross-functional partnership.
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
Q2 is a financial experience company dedicated to providing digital banking and lending solutions to banks, credit unions, alternative finance, and fintech companies in the U.S. and internationally. With comprehensive end-to-end solution sets, Q2 enables its partners to provide cohesive, secure, data-driven experiences to every account holder – from consumer to small business and corporate. Headquartered in Austin, Texas, Q2 has offices throughout the world and is publicly traded on the NYSE under the stock symbol QTWO. To learn more, please visit Q2.com.
Interested in working for Q2? We are hiring! Visit our careers page here: https://www.q2.com/careers.
