Job Description

• Challenge yourself to shape the future of Hotels across Qantas and Jetstar
• Work within a fast-paced, cross-functional environment driving commercial outcomes
• 13M Fixed-Term opportunity based at our Mascot Campus, Sydney

Qantas Loyalty is a high performing business and has a history of launching exciting new brands and services that make a difference to its millions of Frequent Flyer and Business Rewards members. Qantas Frequent Flyer and Qantas Business Rewards remain at the core of the program, while the business has evolved to include major partnerships and ventures across Financial Services and Retail, as well as a number of businesses such as Qantas Money, Qantas Insurance and Qantas Wine.

As the Senior Manager, Hotels, you will play a key role in delivering commercial outcomes across the Qantas and Jetstar Hotels portfolio, with a strong focus on partnership management.

You will combine strategic thinking with hands-on delivery, using market insights and industry expertise to identify growth opportunities, prioritise initiatives and drive revenue growth. Working closely with the Senior Commercial Manager, Hotels & Holidays and the Head of Hotels & Holidays, you’ll hold end-to-end ownership of the P&L, overseeing campaign execution and ensuring strong commercial outcomes. A key part of the role will involve managing day-to-day partnership performance, ensuring our partnerships are aligned to business priorities, commercially sound, and deliver long-term value.

You’ll be responsible for ensuring compelling offers and hotels are brought to market, driving onsite e-commerce growth and merchandising initiatives, with a strong focus on measuring performance and continuously optimising results. You’ll collaborate closely across Product, Digital, Marketing and Data & Analytics.

You’ll have –

• 10+ years’ experience in the travel, airline or OTA industry, with strong commercial exposure
• Strong commercial acumen, with the ability to influence decisions including pricing, product and performance strategy
• Proven analytical and problem-solving capability, with the ability to translate insights into action
• Strong understanding of market trends and competitive landscape
• Experience working cross-functionally in complex cross-functional environments
• A proactive, outcomes-focused approach with the ability to operate effectively in a lean, fast-paced team
• Strong communication and stakeholder engagement skills, with the ability to influence and challenge constructively
• Experience in financial performance management and planning
• Exposure to digital product environments and agile ways of working

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including additional purchased leave options.  
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Applications close: Friday 26th June 2026