Job Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Challenge yourself to shape the future of Holidays and Experiences across Qantas and Jetstar
• Work within a fast-paced, cross-functional environment driving commercial outcomes
• Full-time permanent opportunity based at our Mascot Campus, Sydney

Qantas Loyalty is a high performing business and has a history of launching exciting new brands and services that make a difference to its millions of Frequent Flyer and Business Rewards members. Qantas Frequent Flyer and Qantas Business Rewards remain at the core of the program, while the business has evolved to include major partnerships and ventures across Financial Services and Retail, as well as a number of businesses such as Qantas Money, Qantas Insurance and Qantas Wine.

As the Senior Commercial Manager, Holidays & Experiences, you will play a key role in delivering customer-led and commercially focused outcomes across the Qantas and Jetstar Holidays portfolio, including Cruises and Experiences.

You will combine strategic thinking with hands-on delivery, using market insights and industry expertise to identify growth opportunities, prioritise initiatives, and drive revenue performance. Working closely with the Senior Commercial Manager Partnerships and the Head of Holidays & Experiences, you’ll hold end-to-end ownership of the P&L, overseeing campaign execution and ensuring strong commercial outcomes.

You’ll be responsible for ensuring compelling offers and holiday packages are brought to market, with a strong focus on measuring performance and continuously optimising results. You’ll collaborate closely across Product, Digital, Marketing and Airline teams, while leading the critical partnership with Qantas and Jetstar Airlines.

You’ll have –

• 10+ years’ experience in the travel, airline or OTA industry, with strong commercial exposure
• Strong commercial acumen, with the ability to influence decisions including pricing, product and performance strategy
• Strong understanding of market trends and competitive landscape
• Experience working cross-functionally in complex, matrix environments
• A proactive, outcomes-focused approach with the ability to operate effectively in a lean, fast-paced team
• Strong communication and stakeholder engagement skills, with the ability to influence and challenge constructively
• Experience in financial performance management and planning
• Exposure to digital product environments and agile ways of working

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Applications close: Wednesday, 3rd of June 2026