Job Description

You’re excited about the opportunity to champion change and innovation in Government & Parliamentary services.

This is your opportunity to develop capability, streamline processes and deliver insights that shape strategy.

In this role you'll:

• Lead capability development across Government & Parliamentary Services (G&PS) by designing training programs that elevate teams understanding of Westminster systems, political dynamics, and stakeholder engagement.
• Drive business improvements using client focused insights and emerging technologies to streamline processes, boost situational awareness, and enhance service delivery across the G&PS branch.
• Deliver analytics and intelligence on emerging Government and Parliamentary issues to enable proactive, data-driven decisions for the Secretary, Ministers' Offices, the Transport for NSW Executive Leadership Team and interdepartmental teams.
• Build strategic partnerships with Learning & Development and Business Intelligence teams to foster knowledge sharing and embed a culture of continuous improvement.
• Establish standardised ways of working through the development of guidelines, templates, and reference materials that support efficient government processes.
• Set vision and purpose for your team with a focus on capability uplift, empowerment, and employee engagement to drive high performance and impact.

For more information on this position and business unit, please view the and information pack

About You

You're a strategic thinker with demonstrated success in leading enterprise-wide capability building activities across diverse teams.

You excel at translating complex information into clear, actionable insights under tight deadlines. Your leadership approach fosters collaboration, empowers teams, and creates a culture of continuous improvement that delivers high-quality outcomes.

You’re highly skilled in capability development, strategic insights management, and driving process reform in large, fast-paced, politically sensitive environments. You bring strong relationship-building skills and are comfortable influencing at executive levels while maintaining a customer-focused approach that prioritises outcomes.

You excel at identifying trends and leveraging data and emerging technologies, including AI, to drive performance improvement and embed insight-led cultures. You have strong analytical skills, as well as a knack for making the complex simple.

You thrive in environments requiring sound judgment, adaptability, and effective stakeholder engagement while managing competing priorities. An understanding of State Government systems, Ministerial Offices, Parliament, and Machinery of Government will be highly regarded.

If you’re ready to drive meaningful reform and position transport as a benchmark for government & parliamentary service excellence, this is your opportunity!

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.

What are you waiting for…? Connect with us. Apply now!

Applications close: 11:59 pm Saturday 13th December 2025.

Interviews for this role are likely to occur in the new year, 2026.

For more information about this role, please contact EFFIE.ROGARIS@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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