Job Description

Overview

The Senior Manager is responsible for overseeing the delivery of private equity fund accounting and fund administration services across multiple client portfolios. The role provides leadership across NAV processing, investor reporting, capital calls, distributions, management fee calculations, carried interest allocations, and other fund operations, ensuring accurate, timely, and high-quality service delivery.

Acting as a senior client contact, the Senior Manager manages relationships with clients, auditors, banks, custodians, brokers, and internal stakeholders while ensuring compliance with fund governing documents, regulatory obligations, and service level commitments. The role also drives process improvements, technology initiatives, risk management, and team development to support operational excellence and business growth.

Key Accountabilities and main responsibilities

Strategic Focus

• Provide strategic leadership and oversight of private equity fund accounting and fund administration services, ensuring alignment with business objectives, client expectations, and operational priorities.
• Serve as a senior relationship lead for key clients, auditors, custodians, banks, brokers, and other strategic stakeholders, fostering long-term partnerships and service excellence.
• Drive operational excellence across NAV production, investor servicing, custody operations, financial reporting, and fund administration activities to ensure consistent, high-quality client outcomes.
• Oversee complex fund structures, transactions, and reporting requirements, including management fee calculations, carried interest allocations, waterfall models, capital calls, and distributions.
• Champion operational transformation through process optimization, technology enablement, automation, and scalable service delivery models.
• Provide strategic oversight of compliance with fund governing documents, regulatory obligations, and internal control frameworks across client portfolios.
• Contribute to business growth, strategic initiatives, organizational development, and continuous enhancement of the operating model to support long-term success.
• Direct resource planning, capacity management, and organizational alignment to support efficient service delivery, business growth, and evolving client requirements.
• Lead and develop managers, team leaders, and fund accounting teams to drive high performance, service excellence, and achievement of operational and client delivery objectives.
• Serve as a senior relationship lead for key clients and strategic stakeholders across the broader client portfolio.

Operational Management

• Provide oversight of end-to-end private equity fund accounting and fund administration services, ensuring the accurate, timely, and consistent delivery of client commitments across multiple portfolios.
• Oversee NAV production, investor allocations, capital calls, distributions, fund expense payments, custody activities, and related fund operations to ensure quality and operational effectiveness.
• Lead operational execution through effective resource planning, workload management, capacity optimization, and performance oversight across teams.
• Ensure the consistent achievement of service level agreements (SLAs), client deadlines, and quality standards across all client engagements.
• Review and approve key fund accounting deliverables, including management fee calculations, carried interest allocations, waterfall models, and other complex fund accounting outputs.
• Direct audit, financial statement, and regulatory reporting activities to ensure accuracy, compliance, and timely completion.
• Drive continuous improvement, standardization, and operational efficiency initiatives to enhance scalability, consistency, and service quality.
• Provide strategic oversight of operational enhancement initiatives to improve service delivery and operating effectiveness.
• Provide leadership and oversight for relationships with auditors, banks, custodians, brokers, administrators, and internal stakeholders to support seamless service delivery.
• Ensure adherence to fund governing documents, regulatory obligations, and internal control frameworks across all operational activities.
• Monitor operational performance, service quality, and client outcomes to ensure achievement of business and client objectives.
• Drive consistency, standardization, and best practices across teams and client portfolios.
• Oversee the resolution of client issues, operational challenges, and escalations, ensuring effective outcomes and a high standard of client service.
• Support business growth through scalable operating models, operational excellence, and strategic service delivery initiatives.

People Leadership

• Lead, coach, and develop managers, team leaders, and fund accounting professionals, fostering a high-performance, client-focused culture and strong leadership capability across the function.
• Provide ongoing mentorship, guidance, and development opportunities to strengthen expertise in fund accounting, NAV production, private equity operations, and client service delivery.
• Drive performance management through objective setting, regular feedback, performance reviews, and career development planning to support individual and organizational success.
• Oversee workforce planning, resource allocation, and capacity management to optimize operational effectiveness and ensure successful delivery of client commitments.
• Promote a culture of accountability, collaboration, and operational excellence that supports high-quality service delivery and sustainable business performance.
• Identify high-potential talent, support succession planning initiatives, and develop future leaders to strengthen organizational capability.
• Champion cross-training, knowledge sharing, and capability development to enhance team resilience, scalability, and business continuity.
• Drive employee engagement, continuous learning, innovation, and a culture of continuous improvement across teams.
• Lead organizational talent development and leadership succession initiatives across multiple teams and functions.
• Serve as a senior escalation point for complex operational, client, and people-related matters, providing leadership, direction, and effective resolution.

Governance & Risk

• Provide strategic oversight to ensure all fund accounting and fund administration activities comply with fund governing documents, regulatory requirements, accounting standards, and internal policies across client portfolios.
• Maintain a robust control environment through the review and approval of NAVs, investor allocations, capital activity, management fee calculations, carried interest allocations, and fund expense payments.
• Oversee compliance frameworks in partnership with internal compliance teams and external service providers, ensuring effective adherence to regulatory obligations and due diligence requirements.
• Review and approve financial reports, regulatory filings, audit deliverables, and other key client outputs to ensure accuracy, completeness, and compliance.
• Ensure adherence to governance frameworks, approval authorities, and organizational control standards across all client engagements and operational activities.
• Monitor, assess, and mitigate operational, financial, regulatory, and service delivery risks through effective governance, controls, and risk management practices.
• Serve as a senior escalation point for complex operational, client, risk, and compliance matters, ensuring timely resolution and appropriate stakeholder engagement.
• Lead internal and external audit engagements, ensuring the effective management, remediation, and closure of audit findings and control recommendations.
• Establish, maintain, and enhance documented procedures, control frameworks, and operating standards to support consistency, transparency, scalability, and business continuity.
• Champion a culture of accountability, compliance, risk awareness, and continuous improvement across teams and client portfolios.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

Experience

• 10+ years of experience in fund administration, fund accounting, or alternative investment operations.
• Proven experience managing and developing teams in a client-service environment.
• Extensive knowledge of private equity fund structures, investor servicing, and fund administration processes.
• Strong experience overseeing NAV production, investor allocations, capital calls, distributions, and fund expense processing.
• Advanced understanding of management fee, carried interest, and waterfall calculations.
• Experience interpreting and applying Limited Partnership Agreements (LPAs) and other fund governing documents.
• Demonstrated experience working with auditors, custodians, brokers, banks, and other third-party service providers.
• Experience supporting audits, financial statement preparation, and regulatory reporting requirements.
• Strong background in operational controls, risk management, and compliance requirements.
• Advanced proficiency in Microsoft Excel and experience with fund accounting platforms; Investran experience is considered an asset.
• Proven track record of driving process improvements, system enhancements, and operational efficiencies.

Personal Attributes

• Strong leadership skills with the ability to motivate, coach, and develop high-performing teams.
• Client-focused mindset with a commitment to delivering exceptional service and building trusted relationships.
• Strategic thinker with the ability to balance operational priorities and long-term business objectives.
• Highly organized with strong time management and prioritization skills in a deadline-driven environment.
• Strong analytical and problem-solving abilities with attention to detail and accuracy.
• Effective decision-maker capable of managing complex issues and competing priorities.
• Excellent verbal and written communication skills with the ability to influence stakeholders at all levels.
• Collaborative team player who fosters positive working relationships across functions and with external partners.
• Proactive and results-oriented, with a continuous improvement mindset.
• Adaptable and resilient, able to navigate change and lead through evolving business needs.
• Strong sense of accountability, integrity, and professional judgment.
• Risk-aware and controls-focused, with a commitment to governance, compliance, and operational excellence.
• Ability to exercise sound judgment and maintain confidentiality when handling sensitive client and fund information.
• Innovative mindset with a willingness to challenge existing processes and drive operational efficiencies.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.