Job Description

Overview

This is an opportunity for a results-driven professional with a strong interest in customer engagement and business impact. The License and Contract Compliance team (LCC) helps protect Microsoft’s intellectual property and supports the company’s fiduciary responsibilities through effective management of licensing and contract compliance.

LCC works with Microsoft’s partners and customers to support licence and subscription compliance while generating insights that inform the company’s future approach to licensing, contracts, and customer and partner engagement. The team is globally distributed across Asia, EMEA and the United States, operates in more than 50 countries, and engages with senior customers, partners and stakeholders across Microsoft.

Reporting to the Global LCC Hosting Lead, this role is responsible for working with Volume Licensing customers and Hosting partners in the Americas. The role requires internal networking and influence across Sales, Marketing, Finance and Legal to identify candidates for review, coordinate fieldwork performed by independent firms, establish compliance gaps and determine appropriate remediation actions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Customer engagement and negotiation: Build trusted relationships and achieve compliance objectives while managing competing priorities. Support the resolution of licensing or contractual compliance findings identified through independent reviews, applying sound knowledge of software licensing and contract terms and communicating clearly in a customer- and partner-friendly manner.
• Stakeholder communication and engagement: Build and maintain relationships with key business stakeholders through programme education, data-led insights and engagement planning. Work with teams including Microsoft Legal, the Digital Crimes Unit, Business Desk, Product Teams and professional services firms where needed to establish clarity and progress outcomes.
• Compliance review and project management: Manage reviews through the compliance verification lifecycle, including milestones, dependencies and risk, across the assigned regional territory. Ensure strong controls and appropriate practices are applied while supporting customer and partner compliance with contractual terms and conditions.
• Business reporting and data quality: Maintain accurate CRM and review data to support programme governance, forecasting and business reporting.
• Process improvement and enablement: Contribute to automation, process improvement and new programme initiatives. Collaborate effectively with globally distributed teams and bring a growth mindset to strategic projects.
• Cross-functional influence: Partner across Sales, Marketing, Finance and Legal to identify review opportunities, coordinate external fieldwork, assess findings and support appropriate remediation decisions.
• Embody our culture and values

Qualifications

Required/minimum qualifications

Bachelor's Degree in finance or related field AND 4+ years experience in finance or financial compliance OR equivalent experience.

Additional or preferred qualifications

• Bachelor's Degree in Finance or related field AND 8+ years experience in finance or financial compliance OR Master's Degree in finance or related field AND 6+ years experience in finance or financial compliance OR equivalent experience.
• Strong knowledge of Microsoft licensing or comparable enterprise software licensing models.
• Experience working with hosting partners, service providers, Volume Licensing customers or independent review firms.
• Understanding of the information technology business and cloud or hosted-services commercial models.
• Experience with CRM systems, data quality, business reporting or basic financial analysis.
• Experience working in a global, cross-functional and culturally diverse environment.

Finance Compliance IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.