Oracle Health is seeking a highly motivated Senior Manager for Fed Edge & Analytics with a strong technical foundation in healthcare technology, federal customer delivery, technical support, and long-term code management and maintenance. This leader will manage a specialized team of consultants and consulting software developers responsible for delivering creative solutions to complex business, functional, and technical concerns for our federal customers.

In this role, you will provide tactical direction for a department-level team or multiple related work groups, including senior individual contributors. You will translate organizational priorities into clear team goals, negotiate resources and workload priorities, define efficiency and effectiveness measures, and ensure delivery quality, customer referenceability, and profitable growth for your area of responsibility.

The team leverages deep experience with Oracle Health Millennium products and database architecture to create solutions using Cerner Command Language (CCL), APEX, Discern Rules, Python, Oracle GoldenGate, SQL, and related technologies. The Senior Manager must be technically credible enough to evaluate solution approaches, set engineering and support standards, grow the team's technical capability, and hold team members accountable for quality, productivity, and ownership.

Responsibilities

• Lead, mentor, and manage a specialized team of consultants and consulting software developers, fostering a culture of accountability, continuous improvement, technical excellence, and operational discipline.

• Provide tactical direction for a department-level team or multiple related work groups, including senior individual contributors and emerging people leaders.

• Define team goals, delivery priorities, performance metrics, and quality standards aligned with organizational objectives and Oracle Job Architecture expectations for M3 Senior Managers.

• Develop and grow the technical capabilities of the team through coaching, knowledge sharing, technical reviews, targeted development plans, and clear expectations for skill progression.

• Maintain enough hands-on technical depth to review solution approaches, ask probing design and supportability questions, assess technical risk, and ensure work meets standards for quality, maintainability, security, and customer impact.

• Champion adoption of approved AI tooling and automation practices that improve engineering quality, support efficiency, documentation, incident response, and team productivity while maintaining Oracle security, privacy, and compliance standards.

• Build the team's skill set for the next-generation Oracle EHR by identifying capability gaps, creating development plans, encouraging hands-on learning, and aligning team expertise to emerging Oracle Health platform direction.

• Use objective measures such as delivery outcomes, code and solution quality, incident trends, customer feedback, SLO/SLA performance, and team contribution to identify strong performance and address performance gaps.

• Set clear expectations, provide timely feedback, document underperformance where needed, and partner with HR and leadership on appropriate coaching, corrective action, or talent decisions.

• Drive initiatives to improve quality, define team processes, manage Service Level Objectives (SLOs) and Service Level Agreements (SLAs), and promote automation and reuse of proven solutions.

• Monitor operational processes, resolve escalations, lead post-incident reviews, and ensure corrective actions are completed and sustained.

• Establish and maintain playbooks, technical standards, support models, and documentation that improve consistency, onboarding, and long-term maintainability.

• Partner with recruiting and resourcing leaders to hire, staff, and retain strong talent aligned to current delivery needs and future technical capability gaps.

• Build and maintain strong relationships with internal leadership, sales partners, client stakeholders, and partner decision makers; serve as an advisor or sponsor for complex engagements when appropriate.

• Promote broader organizational contribution through cross-team collaboration, knowledge sharing, reuse of technical assets, and participation in initiatives that improve the extended team.

Qualifications

• Bachelor's or Master's degree in computer science, information systems, engineering, or a related field, or equivalent practical experience.

• 10+ years of experience in software engineering, technical consulting, healthcare technology, enterprise support, or related delivery roles.

• 4+ years of people management or technical leadership experience, including leading senior individual contributors, technical teams, or multiple related work groups.

• Demonstrated ability to manage team performance, provide clear feedback, develop talent, address underperformance, and make sound talent decisions in partnership with HR and leadership.

• Strong technical fluency in software development, database concepts, supportability, incident management, root cause analysis, testing, long-term maintenance, and operational excellence.

• Ability to evaluate technical solution quality and hold teams accountable for maintainable, secure, performant, and customer-ready deliverables.

• Experience defining or managing SLOs, SLAs, operational metrics, delivery quality measures, and continuous improvement initiatives.

• Knowledge of agile delivery, coding standards, code reviews, build and release processes, technical documentation, support operations, and production-quality engineering practices.

• Outstanding verbal and written communication skills with the ability to communicate priorities, influence stakeholders, and keep teams invested in success.

• Ability to interact with clients and partners, understand their needs, and help them succeed.

• Must be a US Citizen.

• Must be able to receive a favorable security clearance.

Preferred Qualifications

• Strong background in Oracle Health Millennium, formerly Cerner Millennium.

• Familiarity with Cerner Command Language (CCL), PL/SQL, APEX, Discern Rules, Python, Oracle GoldenGate, and SQL.

• Experience with healthcare data, clinical workflows, federal healthcare programs, or large-scale customer support and sustainment environments.

• Experience implementing or supporting an Oracle Cerner product for multiple customers.

• Experience working with federal government customers and delivery expectations.

• Experience working with Visio, MS Project, SharePoint, Confluence, and similar delivery or collaboration tools.

• Experience building technical development plans, skill matrices, technical standards, or communities of practice.

If you are passionate about healthcare technology and want to make a difference in the lives of those who serve and have served, we encourage you to apply!