Blackbird Health

Senior Manager, Facilities and New Office Launch

Blackbird Health  •  $105k - $115k/yr  •  Philadelphia, PA (Hybrid)  •  12 days ago
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Job Description

About Blackbird Health

Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, New Jersey & Maryland—and we’re growing into new markets in 2027.

At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you’ll join a collaborative, supportive, and innovative team that’s shaping the future of pediatric mental health care. If you’re passionate about helping children and families while growing your career, Blackbird is the place to make an impact.

Join us and help change mental health care for children for the better!

Position Summary

Blackbird Health is looking to hire a Senior Manager, Facilities & New Office Launch to lead our physical footprint expansion across Pennsylvania, Virginia, New Jersey, Maryland and new 2027 markets. You will lead the end-to-end execution of new clinic openings, from site selection through post-launch stabilization, while directing regional facilities operations and building scalable systems to ensure every location is safe, welcoming, and operationally excellent. This is a hybrid position, with regular onsite travel to our clinic locations. Your home base should be in the Philadelphia metro area.

What makes you, you:

  • Proven Expansion Leader: 7+ years managing multi-site facilities, new store/clinic launches, or retail/healthcare operations expansion.
  • Cross-Functional Orchestrator: Skilled at aligning Real Estate, Talent Acquisition, Clinical Ops, IT, and Finance on fast-moving launch timelines.
  • Process Builder: Passionate about developing scalable playbooks, facilities SLAs, and preventative maintenance workflows.
  • Empowering People Manager: Experienced in hiring, coaching, and managing regional operational coordinators.
  • Agile Problem Solver: Proactively identifies site risks, vendor delays, and budget bottlenecks to keep launches on schedule.

How You’ll Make an Impact:

  • Drive End-to-End Clinic Launches: Own the cross-functional execution of new office openings from site selection through Day 1 patient readiness, establishing operational frameworks and leading post-launch reviews to continually refine Blackbird's expansion playbook.
  • Orchestrate Cross-Functional Partners: Collaborate closely with Real Estate, Talent Acquisition, Clinical Leadership, IT, Marketing, and Rev Cycle to align provider hiring, credentialing, patient scheduling, and site setup for on-time clinic launches.
  • Elevate Clinic & Facilities Operations: Direct ongoing facilities operations, preventative maintenance, safety standards, and clinic refreshes, establishing clear SLAs and vendor performance expectations across all established locations.
  • Lead Regional Teams & Support Scaling: Hire, coach, and manage a high-performing team of regional Facilities Coordinators while overseeing asset standards (FF&E, signage, supplies) and operational budgets to support long-term expansion.

The basics you’ll need:

  • 7+ years of multi-site facilities, expansion, or healthcare operations experience.
  • Track record of successfully managing end-to-end new site launches and vendor contracts.
  • Experience directly managing and developing operational staff.
  • Willingness to travel regularly across regional clinic locations.

Nice to have:

  • Experience in healthcare or behavioral health clinic expansion.
  • Direct experience with commercial real estate leases, local permitting, or ADA compliance.

Benefits:

  • Medical, Dental & Vision coverage
  • 401k (with a company match)
  • Generous paid time off
  • Opportunities for career growth
  • Diverse and experienced leadership team, supportive work culture

Salary Range

$105,000—$115,000 USD

Join us!

To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child’s brain, body, and behavior work together.

“It's so rare to find comprehensive care like this---from testing to therapy to med management (and more)--all in one place. In addition, the school advocacy support we receive is unprecedented. We no longer feel like we are managing things alone.”

Fostering an inclusive environment:

Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you need a reasonable accommodation during the application or interview process, please contact us at recruiting@blackbirdhealth.com so we can support you.

Our patient support team is busy helping children and families, please do not call or email them about your application — this helps us process your application more efficiently.

Blackbird Health

About Blackbird Health

Blackbird Health offers virtual and in-person mental health services for children and young adults across Pennsylvania and Virginia, with plans to expand to new markets in 2025. Our services include comprehensive evaluations and assessments, medication management, and therapy services.

Our whole-child diagnostic approach reveals the full story behind each child’s challenges, allowing us to address both the symptoms and their underlying causes. By looking at a complete picture of what is impacting a child's wellbeing, Blackbird Health provides precise care that leads to lasting, meaningful outcomes. Grounded in deep respect for each child, empathy for all parents, and compassion for every family, we help children, teens, and young adults face their mental health challenges so they can spread their wings and fly.

The unique Blackbird Health assessment begins with a thorough evaluation that takes into account all factors contributing to a young person’s mental health and development—including speech and language, genetics, behavior, cognition, psychology, and more. We apply a developmental lens to every aspect of our evaluation, recognizing that mental health concerns must be understood within the context of a child’s developmental stage. This leads to more complete diagnoses and understanding of causes. Together with the family, we then create a treatment plan aligned with their goals. Once the plan is agreed upon, we match each child with the right provider and sequence care to build effectively over time.

Ongoing care is at the heart of what we do. We stay closely connected with families through regular check-ins to monitor progress and make adjustments as needed, ensuring continuous growth.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Allentown, Pennsylvania
Year Founded
2015
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