Circle K isseekingan experienced and commercially driven Senior Manager, Retail Execution & Support This is a high-impact leadership role offering the opportunity to shape operational excellence across our retail network and influence business performance at scale.

As a strategic partner and operational leader, you will play a key role in driving execution, improving performance, and ensuring that initiatives are delivered seamlessly across our stations. You will work closely with Retail Operations leadership, Retail Sales Operations (RSO), and cross-functional teams, contributing to both local strategy and the sharing of best practices across Europe.

This is a full time, permanent role based five days in Circle K Support Office, Dublin 4.

About the Role

Reporting to the Regional Director of Retail Operations, you will lead the Retail Execution & Support function across both office and field teams. You will ensure operational initiatives are effectively implemented, continuously improved, and aligned to business priorities.

This role is central to enhancing customer experience, boosting sales performance, and supporting employee engagement throughout the network.

Key Responsibilities

Operational Excellence & Continuous Improvement

• Drive operational excellence across the retail network using LEAN principles

• Lead KPI reporting, performance analysis, and trend identification to unlock improvement opportunities

• Oversee operational processes including stock control, shrink performance, and master data management

• Partner with Retail Operations to enhance store execution, sales, labour, and profitability

• Support annual budgeting and performance planning alongside Finance and leadership teams

Project Delivery & Change Management

• Lead the delivery of key operational and transformation initiatives across the business

• Coordinate the rollout of campaigns, new products, and operational processes

• Establish structured governance, communication, and training plans for all initiatives

• Collaborate with Category Management, L&D, and European teams to localise and implement strategy

• Drive prioritisation and execution of the retail change agenda

Stakeholder & Network Leadership

• Act as a key link between Head Office and the retail station network

• Partner with senior stakeholders across Retail Operations, Finance, and Category

• Facilitate business reviews, operational forums, and best practice sharing sessions

• Support Retail Directors in performance management and Area Manager engagement

• Oversee KPI-linked bonus processes and collaborate on financial planning

About You

To succeed in this role, you will be a strategic thinker with strong operationalexpertiseand leadership capability. You will bring:

• 5+ years’ experience in retail operations, multi-site management, or similar environment

• Knowledge and practical application of LEAN methodologies

• Proven leadership experience managing teams and driving performance

• Strong project management skills witha track recordof delivering change initiatives

• Experience working cross-functionally, with local and international teams

• Advanced analytical capability with a commercial mindset

• Strong communication, influencing, and stakeholder engagement skills

• Advancedproficiencyin MS Office tools (Excel, PowerPoint, Power BI)

• A collaborative, results-driven approach with the ability tooperateat all levels