Job Description

As a People Manager, this role provides leadership in planning, executing, and enhancing the Bank’s Enterprise Risk Testing (ERT) program. The position ensures testing activities are risk-based, compliant with regulatory requirements, and aligned with enterprise priorities, while driving improvements in the Bank’s control framework and promoting a strong risk culture.

• Promote Risk Culture Supports and advances a robust enterprise risk management culture by demonstrating expertise and fostering strong relationships across business units. Communicates effectively, influencing risk awareness and accountability at all levels. Serves as a trusted advisor to business partners on risk-related matters and best practices.

• Maintain Compliance Expertise Ensures deep knowledge of consumer compliance laws, regulations, and Bank policies to guide testing activities. Stays current on regulatory changes and industry trends and proactively incorporates updates into methodologies. Provides subject matter expertise to business units and internal stakeholders to strengthen compliance practices.

• Lead ERT Planning and Execution Manages the planning and execution of ERT reviews, including scoping, resource coordination, and scheduling. Applies a risk-focused approach to determine coverage and prioritize testing activities. Ensures testing plans are comprehensive, timely, and aligned with organizational objectives.

• Evaluate and Enhance Controls Conducts complex testing to assess the effectiveness of compliance and operational risk controls. Applies judgment in selecting methodologies, interpreting results, and identifying weaknesses or gaps. Recommends enhancements to strengthen controls and influence process improvements across business units.

• Prepare and Communicate Results Develops clear, well-supported reports and workpapers that document scope, findings, corrective actions, and overall ratings. Ensures documentation meets standards for transparency and reproducibility, enabling third-party validation. Communicates results effectively to management and stakeholders, driving accountability for remediation and continuous improvement.

• People Management: Provides strategic leadership on all aspects of people management while modeling our leadership principles. Cultivates an environment where people are empowered to grow, take initiative, and succeed through clear direction, continuous coaching, and shared celebration.

• Performs other responsibilities and duties as assigned.
  

• Bachelor’s degree in business administration, finance, or a related field. Equivalent work experience or certification(s) may be considered in lieu of degree.
• Minimum 12 years of experience in banking, audit, regulatory compliance, and/or risk management with demonstrated experience in process improvement and project management. Experience with monitoring, testing, and risk assessment required.
• Minimum 5 years of leadership experience.
• Proficient with Microsoft Office applications.
• Advanced knowledge and skill proficiency in business acumen, continuous improvement, customer experience, decision making & judgment, laws & regulations, people management, risk management, and risk testing.
• Intermediate knowledge and skill proficiency in program management and strategic thinking.
• Additional knowledge, skills, abilities, and behaviors include strong analytical and problem-solving skills, excellent interpersonal and communication abilities, attention to detail, and the ability to manage multiple priorities in a dynamic environment.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.