Job Description

Title: Senior Manager, Enterprise Infrastructure & Cloud Services

Location: Midtown

Org Unit: Infrastructure

Work Days:

Weekly Hours: 35.00

Exemption Status: Exempt

Salary Range: $194,600.00 - $213,900.00

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

The Senior Manager, Enterprise Infrastructure & Cloud Services is the principal leader for Weill Cornell Medicine's cloud, database platform, and hybrid infrastructure services. This role directs the Cloud team, a group of cloud engineers, cloud architects, and database administrators, and provides the strategy, architectural direction, and delivery oversight for our cloud-first initiatives across a hybrid environment of on-premise systems and a growing multi-cloud presence.

The Senior Manager sets architecture and engineering standards built on automation and platform engineering, leads the ITS Cloud Infrastructure Center of Excellence, and serves as a core member of the Enterprise Services Architecture Board (ESAB). The role owns the full service lifecycle for cloud and offerings: service descriptions, SLAs and OLAs, cloud financial management (FinOps), security and compliance, resilience, and vendor and procurement decisions. The Senior Manager partners with senior leadership, business unit leaders, IT Liaisons, information security, and Service Operations to deliver secure, compliant, and cost-effective solutions, including governed AI and machine learning platforms, and uses service KPIs and customer feedback to drive continuous improvement.

Job Responsibilities

• Establishes and oversees architectural best practices within the Infrastructure Engineering division. Matures the enterprise infrastructure architecture practice.
• Responsible to promote the EA discipline and support the development of skills critical to the success of the enterprise infrastructure architecture domain.
• Builds relationships with internal customers and partners to understand their needs, priorities, roadmap, and definition of success.
• Develops and communicates systems and solution documentation intended for both business and technical audiences.
• Participates in business and technology strategic planning processes and guides business and technical capability initiative roadmaps.
• Designs reference and solution cloud and hybrid infrastructure architectures; guides implementations as needed to support core infrastructure and business projects.
• Continually explores emerging infrastructure technologies, conducting proof-of-concepts and building prototypes to determine institutional relevance and viability.
• Leads the ITS Cloud Infrastructure Center of Excellence. Develops budgets and roadmaps for core cloud initiatives.
• Oversees and facilitates the work of the Technology Architecture Committee (TAC); represents the technology infrastructure domain as a core leadership member of the Enterprise Services Architecture Board (ESAB).
• Accountable to the Senior Technology Officer for enterprise infrastructure architecture management and planning initiatives; develops and recommends institutional standards for enterprise infrastructure architecture.
• Manages and mentors a team of architects and engineers.

Education

• Bachelor's Degree

Experience

Bachelor’s degree (Computer Science or related field preferred), or an equivalent combination of education and experience.

At least 5 years’ experience with traditional on-premise IT systems and architecture.

At least 3 years’ experience as a Technical Architect, Solution Architect, or Enterprise Architect or a combination.

At least 3 years’ experience with cloud providers such as AWS, GCP, or Azure.

At least 3 years’ experience with managing a technical team.

Demonstrable familiarity with Infrastructure as Code, version control systems, and pipelines.

Demonstrable familiarity with servers, serverless, storage, networking, databases, and security.

Familiarity with Enterprise Architecture and at least one EA framework.

Experience with application and integration development within a cloud provider such as AWS, GCP, or Azure.

Experience with Agile software development practices.

Understanding of emerging technologies.

Knowledge, Skills and Abilities

• Ability to translate strategic business objectives and needs to solution requirements.
• Ability to cultivate a shared strategic vision, articulate clear business objectives, and align the organization to achieve them.
• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
• Ability to promote and maintain a favorable and positive work environment for oneself and others to assist in the overall mission of the medical college and hospital.
• Ability to assess benefit versus risk of implementing technologies.
• Ability to think creatively, strategically and act tactically.

Licenses and Certifications

• AWS Solutions Architect

Working Conditions/Physical Demands

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA). We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.