Job Description

DHL Express - a company that connects people!

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today…

Role Purpose:

Reporting to the Vice President Global Employee Relations, the Senior Manager, Employee Relations Global contributes to the management of employee relations (ER) matters at a global level as part of the Global Employee Relations team.

How will you contribute to the success of DHL?

• Proactively contribute to the development of short-term and medium-term Employee Relations and Human Rights strategies for DHL Express in global context.
• Explore and design initiatives to further embed respect for human rights within the business.
• Support the internal Human Rights case management process.
• Conduct investigations related to human rights and other relevant HR cases.
• Participate in Putting our People first/ Human Rights Reviews in countries to ensure compliance with DHL’s internal and external ER standards.
• Advice and train managers and HR teams on effective employee relations practices and strategies for managing sensitive employee relations matters.
• Provide support on HR Compliance topics including employee screening, internal HR controls (CRISP) and Conflict of Interest process.
• Liaise and collaborate with DHL Express Compliance function and corporate functions on human rights and other Compliance related topics.
• Support labour relations and employee data privacy topics.
• Explore, develop and implement AI enabled and other digital solutions related to Employee Relations.

Do you have what it takes?

• University degree in Law, Human Resources or a related field.
• Minimum 5 years of relevant experience in Employee Relations.
• Solid knowledge of human rights, labour law and GDPR.
• Advanced experience conducting workplace investigations.
• Strong communication and advisory skills.
• Ability to build relationships and work effectively with senior management and global stakeholders.
• Strong problem solving and decision-making capabilities.
• International experience and cultural competence with the ability to manage complex situations in a global environment.
• Project management experience.
• A global and digital mind-set and positive, collaborative spirit.
• Audit knowledge and experience.
• Proficient in Microsoft tools including Power Point, Excel, Power BI, Power Automate and AI Solutions.
• Fluent in English, additional languages are an advantage.

Please submit your application along with your CV and a copy of your highest educational degree (e.g., Bachelor’s, Master’s, or MBA certificate).

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.