Job Description

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

work within the People, Communication and Workplaces Division, as part of the Transport Shared Services Branch.

You’ll lead the strategy and future direction for Transport’s digital records systems — setting long‑term roadmaps and driving modernisation across our EDRMS environment. You’ll also oversee the RFP and business case process, ensuring we secure the right solutions and partners for Transport. You’ll manage the performance, compliance and resilience of our digital records systems, ensuring they meet statutory and audit requirements. You’ll guide improvements, integrations and upgrades, and explore opportunities through new and emerging technologies, including AI and Microsoft Purview.

Most importantly, you’ll bring a strategic, enterprise-wide, holistic lens, leading a small team of (7) to deliver reliable, user‑focused records services — bringing clarity ,collaboration and purpose to everything you do.

This role is based in Burwood, with travel to other offices (Macquarie Park and Paramatta) and flexible hybrid work options to support balance and productivity . For more information on this position and business unit, view the role description and information pack.

About you

You’re someone who brings deep experience in digital records systems, enterprise information management and technology‑supported governance. You understand the importance of well‑designed records systems in a complex organisation, and you’re confident navigating both the detail and the strategy.

You communicate clearly, collaborate naturally, and enjoy helping others understand the “why” behind good recordkeeping. You’re tech savvy, skilled at translating complex technical concepts into practical, people‑focused solutions.You’re also a leader who builds capability — coaching, mentoring and developing your team to deliver great work. You’re curious, future‑focused and comfortable exploring emerging technologies and innovative approaches to records management.

Above all, you’re an curious, impactful and trusted leader who can influence at scale.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

Apply today

Applications close 11:59 PM 15th February 2026.

For more information about this role, please contact TRISH.SMITH@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

#LI-Remote, #reghyb #LI-Hybrid