Techo-Bloc

Senior Manager, Digital Platforms & E-Commerce

Techo-Bloc  •  Québec, CA (Onsite)  •  1 month ago
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Job Description

At Techo-Bloc, we are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious growth plans and a restless pursuit of excellence. We live to create, and we invest in great ideas. We take pride in offering a collaborative, inclusive and positive working environment.

The Opportunity

Techo-Bloc is building the future of outdoor living — and our digital platforms are a major part of how customers discover, shop, and engage with us.

We’re looking for a Senior Manager, Digital Experience & Ecommerce Platform to own the full online experience across:

  • Techo-Bloc.com
  • Our dealer online ordering portal
  • The end-to-end shopping + ordering journey for every audience we serve

This is a leadership role for someone who is strategic, independent, and full of ideas — but also knows how to execute, lead a team, and make things happen in the real world.

What You’ll Own

You are accountable for our digital experience performance across both website + ecommerce/ordering

  • Techo-Bloc.com UX + performance + conversion
  • Dealer portal ordering experience (flow, usability, functionality, adoption)
  • Digital merchandising (how products are organized, discovered, and presented)
  • Feature roadmap + launches across platforms
  • Vendors + tools that make growth possible
  • A team that executes with quality and momentum

What You’ll Do

  • Own the roadmap for our website and dealer ordering portal — and continuously improve both
  • Lead how customers and dealers browse, select, and take action online (shopping, ordering, tools, self-serve journeys)
  • Bring ideas that improve product discovery, simplify decisions, and increase conversion and adoption
  • Lead and develop a team of specialists:
    • Front-End Developer
    • Digital Designer
    • eMerchandising Coordinator
    • Ecommerce Project Manager (Systems & Integrations)
  • Coordinate vendors, platforms, and tools — selecting the right solutions and holding partners accountable
  • Work closely with Marketing, Sales, Customer Service, and Operations to ensure platforms support real business needs
  • Make decisions, solve problems, and drive progress

Qualifications

This Role Is For You If…

You’re someone who has:

  • Owned a digital platform before and knows what it takes to make it perform
  • Led web teams and shipped real features
  • Strong instincts for experience (you know what “good” feels like)
  • Comfort working with technical specialists integrating systems and data
  • The ability to prioritize and execute in a fast-moving environment
  • Confidence managing vendors, tools, and complexity without overcomplicating it

Qualifications (Must Have)

  • 7+ years experience in digital experience, ecommerce, web, or related roles with management experience
  • Proven experience owning a website and/or ecommerce platform end-to-end
  • Proven experience leading a web team (design + development)
  • Experience overseeing ecommerce roadmaps and feature launches (planning, execution, release discipline)
  • Strong understanding of how systems + tools connect (CMS, ecommerce platform, CRM, analytics, etc.)
  • Proven experience managing vendors and external partners
  • Highly independent — you can figure things out, make decisions, and drive progress

What Success Looks Like

  • Customers find what they want faster and convert more easily
  • Dealers can order more confidently and efficiently through the portal
  • Digital tools support the journey instead of distracting from it
  • Roadmaps are focused, launches are consistent, and work ships
  • Your team is aligned, motivated, and producing high-quality output
  • The digital ecosystem becomes a growth engine — not a bottleneck

Additional Information

Why Techo-Bloc

This is a leadership role with real ownership. You’ll have the mandate to improve how people experience Techo-Bloc online — and the freedom to build what’s next with a strong team behind you.

If you’re a strategic digital leader who can drive experience, ecommerce, and execution all at once… we want to meet you.

Career Growth and Recognition: At Techo-Bloc, we're career builders. Explore advancement opportunities through our well-defined career paths by department. Your success is our shared responsibility, supported by a culture that values your unique contributions.

Performance-Driven Rewards: Experience the direct impact of your efforts with competitive performance-based bonuses. Join a passionate, driven team that collaborates seamlessly to achieve remarkable results.

Financial Stability: We’ve experienced consistent growth, reflecting our strong financial health and continued geographical expansion across North America.

Collaborative Company Culture: Ditch the silos and join us in driving innovation and excellence together. We support and care about each other’s success! Experience a vibrant culture with 5-star ratings from most of our employees. Leave egos at the door as we engage in activities like brainstorming sessions, lively BBQs, and festive parties, fostering a strong sense of community and belonging.

Perks and Benefits:

  • Group insurance & RRSP with employer contribution
  • 24/7 telemedicine & Employee Assistance Program (EAP)
  • Inhouse leadership development and coaching
  • Training & development programs
  • Considerable referral bonuses
  • Discounts on Techo-Bloc’s products
  • Outdoor terrace perfect for relaxing or enjoying your lunch in the sun
  • Healthy snack-filled kitchens
  • Techo-Bloc branded swag
  • Employee recognition events

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. 

Techo-Bloc

About Techo-Bloc

Techo-Bloc was founded more than thirty years ago with a mission of changing the world of landscape design. Today, we manufacture the most modern, eye-catching, and unique paving stone products in the hardscapes marketplace and are building a community of landscape professionals who share our commitment to challenging the status quo and pushing the boundaries of outdoor design.

Over the years, our growing success has allowed our distribution network to expand to over 700 stores across the USA & Canada and our team has grown from 5 to over 600. All Techo-Bloc facilities proudly perpetuate our commitment to creativity and excellence.

Find everything you’ll need to design your outdoor

space at www.techo-bloc.com or call 1 877-832-4625 to find a dealer or Techo-Pro contractor in your area.

Toujours gardant la vie à la maison à coeur, Techo-Bloc porte toujours une attention particulière à la conception de produits qui repoussent les limites. Nous nous efforçons toujours de créer des matériaux qui attirent le regard et des espaces qui sont à la fois fonctionnels et uniques. Trente années d'alliance entre art et science ont donné naissance aux produits Techo-Bloc, inégalées pour leur esthétique, force et durabilité.

Notre succès a permis à notre réseau de distribution de s'étendre à plus de 700 magasins aux États-Unis et au Canada et notre équipe est passée de 5 à plus de 600 employés. Toutes les installations de Techo-Bloc perpétuent fièrement notre engagement en matière de créativité et d’excellence.

Trouvez tout ce dont vous aurez besoin pour concevoir votre espace extérieur sur www.techo-bloc.com ou appelez au 1 877 832-4625 pour trouver un de nos distributeur ou un entrepreneur Techo-Pro dans votre région.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Longueuil, CA
Year Founded
1989
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