Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.
The Opportunity
Cochlear has an opportunity for a Senior Manager, Digital Optimisation based in Australia. This role improves the performance, reliability and measurability of digitally powered campaigns by championing campaign set-up excellence, metadata and tagging best practice, and the effective use of data products across marketing teams. Working across Journey Production, Digital Analytics, MarTech/IT and Regional Marketing, this role connects campaign delivery, optimisation and reporting.
Responsibilities
Drive campaign set-up excellence, metadata governance and tagging standards.
Improve campaign measurement, reporting and optimisation outcomes.
Translate data and insights into practical recommendations for marketers.
Enable teams through training, documentation, playbooks and stakeholder support.
Lead issue identification, triage and continuous improvement activities.
Partner with analytics teams to improve dashboarding, reporting and data adoption.
Influence stakeholders across regions and functions to improve ways of working.
What Makes This Opportunity Unique?
This newly created role acts as the conduit between analytics and production, offering the successful candidate the opportunity to shape standards, improve reporting speed, strengthen campaign effectiveness and increase marketer self-sufficiency globally.
About You
To be successful in this role, you will demonstrate:
Qualifications in analytics, data or a related discipline, combined with strong exposure to digital marketing and customer journey design.
Experience turning data and insights into meaningful stories that influence marketing decisions and improve campaign performance.
Experience working in large, data-rich organisations with complex products, such as telecommunications, financial services, FMCG, consulting or similar enterprise environments.
Understanding of regulated data environments and data requirements across different jurisdictions. Global experience is not essential.
Strong stakeholder management skills with the ability to influence, educate and build alignment across analytics, technical and marketing teams.
Not a traditional campaign analyst. You bring a broader capability to navigate complex stakeholder environments, connect different functions and drive better business outcomes.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
Hear now. And always
As the global leader in implantable hearing solutions, at Cochlear (ASX: COH) we are committed to our mission to help people hear and be heard. Our story started more than four decades ago when Professor Graeme Clark pioneered the world's first multi-channel cochlear implant and created an entirely new treatment for hearing loss.
Since our formation in 1981, we continue Professor Clark’s work to help people with moderate to profound hearing loss experience a life full of hearing.
We have provided more than 650,000 implantable devices. Each recipient helps form a global community of millions, through families, friends, colleagues, teachers and more. And they’re not just connected to their own community — each shares a link with each other and to Professor Clark’s childhood desire to help people hear.
We aim to give people the best lifelong hearing experience and access to innovative future technologies. We understand the privilege of connecting people to a life lived with hearing. And we listen, respond and move with the times – to continue to bring hearing within reach of all those who need it.
That's how we live our mission every day. Our global workforce of more than 4,000 people shares a collective determination to give more people the opportunity to enjoy a life of hearing.
Cochlear’s global headquarters are on the campus of Macquarie University in Sydney, Australia with regional headquarters in Asia Pacific, Europe and the Americas. Through our offices in over 180 countries we help people of all ages to hear.
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