At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Our organization:

The Global Merchant and Network Services (GMNS) Product team is at the heart of American Express and is a core function within the GMNS business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers.

About the Role

Reporting to the Director of Debit Acquiring Go-To-Market, you will play a critical role in supporting the development and execution of strategies that launch and expand American Express’s Debit merchant acquiring capabilities in the U.S. market. You will help translate strategy into action — coordinating readiness efforts, driving market adoption, and engaging key partners across the acquiring ecosystem, including merchants, processors, acquirers, and network partners.

This role will be instrumental in operationalizing go-to-market acquiring plans and ensuring seamless collaboration across internal and external stakeholders to deliver business growth and market success for American Express Debit.

Key Responsibilities

• Go-To-Market Execution: Support the design and delivery of go-to-market plans for Debit acquiring solutions, driving stakeholder readiness and alignment to enterprise goals.
• Market Engagement: Partner with merchants, processors, and acquirers to build awareness and support adoption of Debit capabilities in the U.S. market.
• Operational Readiness: Coordinate cross-functional efforts across Network, Acquiring, Product, and Risk teams to ensure successful and timely implementation of initiatives.
• Business Case Support: Partner with Finance and Strategy teams to support opportunity sizing, initiative prioritization, and business case development.
• Performance Tracking: Monitor key performance indicators, analyze outcomes, and provide insights and recommendations to optimize results.
• Collaboration & Communication: Ensure clear, consistent communication across internal partners and help maintain alignment on priorities, timelines, and deliverables.
• Team Contribution: Contribute to a collaborative, high-performing team culture and provide mentorship and support to junior team members.

Minimum Qualifications:

• 3+ years of experience in the merchant acquiring/payments acquiring ecosystem (strong preference for U.S. Debit merchant acquiring experience)
• Proven experience supporting go-to-market initiatives or product launches in the payments industry.
• Strong interpersonal and relationship management skills, with experience working cross-functionally and engaging external partners.
• Excellent analytical and organizational skills, with the ability to manage multiple priorities and projects simultaneously.
• Strong written and verbal communication skills, with an ability to translate complex information into actionable insights.
• Bachelor’s degree or equivalent experience required; advanced degree preferred.

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.