VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com
VML Luxembourg is one of the leading Amazon consulting agencies in Europe. Offering 360° services for Amazon, we have a diverse range of products and services in various sectors to ensure long-term sales growth, ranging from creating multilingual content and listings to all aspects of advertising, including sales promotion, PPC and programmatic campaigns. We are part of WPP, the world’s largest digital media agency, and manage WPP’s European Center of Excellence for Amazon (ACE) dedicated to maximising performance, driving sales and building brands on the Amazon platform.
We’re looking for a Senior Manager to lead our Data Services team in Luxembourg.
This is a senior player-manager role at the intersection of technical leadership, commercial delivery, and client engagement. You’ll lead a cross-functional team of Data Scientists, Senior BI Engineers, and Data Analysts, and serve as the primary point of contact for internal stakeholders and external clients, from scoping and prioritisation through execution and impact. This is not a purely managerial role. You’ll stay hands-on, building, debugging, and shipping solutions when speed demands it or technical complexity requires your senior judgment. We’re looking for someone who pairs deep technical fundamentals in data, engineering, statistics, and ML with a modern, AI-assisted way of working. You use AI tools to move faster and think bigger, but your instincts and quality bar are rooted in genuine technical mastery, not reliant on it. You can tell when an AI-generated output is wrong, why it’s wrong, and how to fix it. You’ll partner closely with IT to ensure the infrastructure, tooling, and delivery pipelines your team relies on are robust, scalable, and fit for purpose.
• 8+ years of experience in Data Science, Advanced Analytics, or a related field, with at least 3 years in a leadership role overseeing mixed technical teams.
• Strong technical fundamentals: advanced SQL, solid Python (pandas, numpy, scikit-learn or equivalent), familiarity with cloud data environments (BigQuery, AWS), and a clear understanding of how data systems work end-to-end. You don’t need AI tools to solve hard problems, you use them to solve them faster.
• Solid working knowledge of ML and AI: core ML concepts (supervised/unsupervised learning, classification, regression, clustering, recommendation, anomaly detection), critical evaluation of model quality, and judgment on when and how to apply ML/AI to real business problems. You’ve moved models beyond notebooks into production or decision-support tools.
• Demonstrated AI-assisted working practice, active, intelligent use of AI coding assistants and automation tools (GitHub Copilot, Cursor, Claude, ChatGPT, n8n, LangGraph) with proper review, testing, and validation discipline.
• Experience running light Agile/Scrum practices in a data or analytics team, JIRA administration, backlog management, sprint facilitation, and standups. You keep process proportionate.
• Genuinely hands-on, you can independently write, debug, and ship production-quality work, and step in across the team’s full stack when needed.
• Proven ability to lead client-facing engagements, scoping, managing expectations, presenting solutions, and building trust with technical and non-technical stakeholders.
• Commercial acumen, turning analytical and ML/AI work into scalable, repeatable products or service offerings.
• Strong applied knowledge of statistics, measurement, and experimentation, with the ability to defend methodology and model choices in a client context.
• Excellent communication skills, translating technical and AI complexity into clear narratives for business leaders, clients, and executive audiences.
• Fluent English, written and spoken.
• Experience in digital advertising, retail media, or e-commerce, particularly the Amazon ecosystem (AMC, DSP, Sponsored Ads, Vendor Central).
• Familiarity with Amazon Marketing Cloud (AMC) data structures, clean-room constraints, and audience/measurement patterns.
• Hands-on experience with GenAI / LLM-based solutions: prompt engineering, RAG pipelines, LLM evaluation, or human-in-the-loop deployment.
• MLOps experience, model versioning, monitoring, drift detection, and operationalisation of decision logic into production workflows.
• Background building internal data products, self-service tools, semantic layers, scoring systems, or recommendation engines.
• Exposure to WPP, agency, or consulting environments where client delivery and commercial growth run in parallel.
• Additional languages, especially French or German.
• A senior leadership role with real strategic influence over how data, ML, and AI are used across one of Europe’s leading Amazon practices.
• The opportunity to build and shape a team, define its roadmap, and develop commercial intelligence solutions that directly impact client outcomes.
• A culture that embraces modern AI-assisted ways of working, empowered to experiment, automate, and move fast, backed by strong technical foundations.
• Close collaboration with top global brands and some of the most advanced Amazon advertising setups in Europe.
• A collaborative, fast-moving environment where curiosity, ownership, and impact are genuinely valued.
• An inclusive workplace that respects individuality and values diverse perspectives.
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X
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VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience. For more information, visit www.vml.com.
