Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

The Sr Manager of Data Governance you will lead and manage Personal & Business Banking (PBB) data governance activities and will have responsibility for improving the collection of metadata, data quality and managing the protection of sensitive data and information assets. The position will focus on establishing and ensuring adherence to the CIBC data governance policies and procedures. As a Sr Manager you will have a direct impact on the business by helping to define, develop, and maintain business processes for successful data governance and quality within PBB.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You'll Succeed

• Strategy & Guidance - Provide leadership and guidance on Data Governance initiatives in PBB. Help Establish and govern a data governance implementation roadmap. Facilitate the roll out of PBB wide data governance framework, with a focus on improvement of data quality and the protection of sensitive data through modifications to organization behavior policies and standards, principles, governance metrics, processes, related tools and data architecture. Define roles and responsibilities related to data governance and ensure clear accountability for stewardship of the company’s principal information assets in accordance with Enterprise Data Governance policies. Interface with senior management and contribute towards ongoing data quality improvement initiatives and ensuring that issues are escalated accordingly and in a timely manner. Contribute to successful completion of data governance project deliverables. Participate in project and team meetings, interact and collaborate with team members and other departments as appropriate. Participate in PBB Data Governance Council meetings providing program updates, informing of Policy and Standard changes, identification of quality issues, review of data intensive projects, status of remediation efforts and other program activities.
• Process Management - Serve as a liaison between Business and Functional areas and technology to ensure that data related business requirements for protecting critical data are clearly defined, communicated and well understood and considered as part of operational prioritization and planning. Maintain artifacts, including but not limited to, an inventory of applications, data governance roles, Data Governance Council materials, Data Sharing Agreements (DSA), Data Sharing Risk Assessments (DSRA), Deviations & Deficiencies tracking, escalations, data dictionaries. Facilitate the development and implementation of data quality standards, data protection standards and adoption requirements across PBB.
• Reporting & Analytics- Define indicators of performance and quality metrics and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements. In conjunction with the data stewards, provide progress reports to management and oversee periodic updates to the PBB Data Governance procedures. Lead the remediation of data governance deficiencies across PBB. Monitor adherence to data policies across the organization to ensure availability of high-quality data, consultative and subject matter expertise, ensuring all users of data understand policies, procedures and standards. Provide regular status reports to senior management regarding ongoing data management activities, performance metrics, issues and other program activities to enable awareness and tracking of program compliance and remediation efforts.

Who You Are

• You can demonstrate a minimum of 5 years’ experience in supporting enterprise wide data governance including measuring/monitoring data quality, recommending improvements in data, data governance capabilities such as metadata ingestion, data mapping, business lineage & traceability, policy management, governance/quality metrics development & reporting, workflow and issue management, data stewardship management (roles and responsibilities), data classification and/or data catalogue management. You have 3 years process engineering experience with strong process development, project management, planning, tracking and organizational skills.
• You are a problem solver. You have exceptional critical thinking, problem solving and decision making skills with demonstrated ability to independently identify and analyze business problems and recommend solutions.
• You know that details matter. You have very strong communication and presentation skills with a demonstrated ability to clearly and concisely present information to groups and individuals at all levels in the organization.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

81 Bay Street, Banking Centre

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Effectiveness, Communication, Data Governance, Data Governance Framework, Data Reporting, Metrics Analysis, Process Improvements, Process Management, Quality Improvement, Quality Metrics, Reporting and Analysis