Job Description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

The AustralianMelbourneCampusSenior Manager oversee4sites(IBX)which are criticalto the operationsofourAustralianbusinessandalsoour customersPerformance byadvancingour companypriorities and maximizing value through effectiveuseof company resourcesisa must TheCampusManager sets direction,anticipateschangeand adapts to complexities to meetcompany andcustomer expectations, including financial, service SLAs and the safety of our people.

Our second largest Metro Melbournein Australia! Withpotentialfuture buildson the horizonThisis a largeresponsibility forthismanagementposition looking overallofthe Campus’sresources (people, finance, budgets)

The ideal candidate will be avaluecenteredindividual, passionate about collaborating whilst leading by example. They will create an enjoyable work environment with a deep focus on developing teams to maintain Equinix's standards, all whilst doing everything possible to protect Equinix's customers.

A specificfocus for this role is developinga strong leadership team around you who canshareandtake the lead whenrequired;freeing upthe Snr Manager fornon-reactive duties.

Key responsibilities:

• Plans and delegates effectively to Managers and Supervisors (ME1, ME2, ME4, ME5)

• Mentors, trains and empowers leadershipteamto prioritize workloadand manage risks

• Manages a team of Data Center leaders responsible for the 24/7 operational oversite and direction ofCampusencompassing both technical and engineering disciplines

• Communicates importance of working safely, effectively and with high regard to human error avoidance

• Manages budgets, and implements resources to complete projects and maintenance within the Data CenterCampus

• Leads the teams to ensure completion to Equinix'srequiredstandards, KPI's and SLA's

• Ensures correct processes are followed and all documentation is complete

• Collaborates with leaders on broad-scale Regional and Global projects that have an impact on the business, working withcross-functional teams,including Business Partners (Finance, IT, P&L) and general contractors (e.g., looking atlargebidsand projects with high visibilityand greaterrisk)

• Communicates and coordinates activities and on-site staff during complex or severe customer-impacting incidents

• Makesrecommendations for incident resolution

• Provides collaborative relationships with customers, and customer support teams

• Display a Customer Centric mindset and ability to handle customer escalations

• Leads, manages, recruits, and develops staff across multiple Data Centers

• Actively contributes to and is a member of the AustralianOperations Leadership Team and AustralianRisk Council (ARC)

Qualifications, key skills and attributes:

• 10+ years of experience in Critical Environments

• Demonstratedexperience in Leadership / Management roles

• Diploma/ Degree in Engineering or related industry field or relevant certifications and experience

• Deep understanding ofEquinixinfrastructure or related critical environments

• Dedication to deliveringa greatcustomer experience

• Effective presentation skills

• Experienced with budget management (headcount, capital, and expense management)

• Deepunderstanding ofdesign documents, contracts, and technical information

• Excellent verbal and written communication skills

• Overtly collaborative and team-oriented mindset foraccomplishingcomplex goals

• High technical knowledge of computer software use (Microsoft applications & Email etc.)

• Demonstrated experience managing operational requirements and making targeted recommendations

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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