American Express

Senior Manager, Cybersecurity Risk Management

American Express  •  Phoenix, AZ (Onsite)  •  1 day ago
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Job Description

The Global Risk & Compliance (GRC) group within American Express is responsible for providing oversight and governance of risks to ensure that the company operates in a safe and sound manner within regulatory expectations. The Technical Risk Management (TRM) organization provides independent risk oversight across Cybersecurity Risk, Technology Risk, Data Risk, Resiliency Risk, and AI Risk. As cyber threats continue to evolve, effective cyber risk management is critical to protecting the company, its customers, and its assets.

This individual contributor role is part of the Cyber Risk Management team within TRM. The successful candidate will provide independent risk oversight and effective challenge across key cybersecurity domains, including Vulnerability Management, Compute Security, Cloud Security, Application Security, Network Security, and End User Computing (EUC) Security. , This position is responsible for assessing, monitoring, and reporting cybersecurity risks across the enterprise. The role partners closely with cybersecurity, technology, and business stakeholders to evaluate risk exposure, assess control effectiveness, challenge remediation strategies, and provide meaningful risk insights to senior leadership, risk committees, and regulators.

Essential Job Functions:

  • Provide independent risk oversight and effective challenge for Vulnerability Management, Compute Security, Cloud Security, Application Security, Network Security, and End User Computing (EUC) Security.
  • Perform risk assessments, thematic reviews, and data-driven analyses to identify emerging cyber risks, control gaps, and trends across the cybersecurity landscape.
  • Analyze cybersecurity, vulnerability, and operational data using tools such as SQL, Python, Power BI, and Excel to develop meaningful risk insights and reporting.
  • Assess control effectiveness, remediation plans, risk acceptance decisions, and residual risk exposure across covered cybersecurity domains.
  • Develop, enhance, and monitor key risk indicators (KRIs), metrics, and executive reporting to provide meaningful visibility into cyber risk posture and trends.
  • Stay current on cyber threats, emerging technologies, industry trends, regulatory expectations, and cybersecurity frameworks.
  • Support risk governance activities, regulatory engagements, audits, committee reporting, and enterprise cybersecurity risk initiatives.
  • Partner effectively across lines of defense to ensure cybersecurity risks are identified, assessed, monitored, and managed in accordance with company policies and regulatory expectations.

Minimum Qualifications:

  • Bachelor’s Degree in Cybersecurity, Information Systems, Computer Science, Information Technology, Engineering, or a related field.
  • 5+ years of experience in Cyber Risk Management, Information Security, Cybersecurity Governance, Technology Risk Management, Audit, or Operational Risk.
  • Experience in one or more cybersecurity domains including Vulnerability Management, Cloud Security, Application Security, Network Security, Infrastructure/Compute Security, EUC Security, or Exposure Management.
  • Strong understanding of cybersecurity risk management principles, security controls, and industry frameworks.
  • Experience identifying risks, analyzing issues, conducting assessments, and translating complex technical topics into business-focused risk insights.
  • Excellent analytical, critical thinking, problem-solving, and communication skills.
  • Ability to work independently and influence stakeholders through constructive challenges and collaboration.
  • Industry certification required: CISSP, CISM, CRISC, CCSP, CISA, or equivalent cybersecurity/risk management certification.

Preferred Qualifications:

  • Working knowledge of data analytics and visualization tools including SQL, Python, Power BI, Excel data models, and related technologies.
  • Experience executing or providing oversight of Vulnerability Management, Cloud Security, Application Security, Network Security, and Endpoint/EUC Security.
  • Knowledge of cybersecurity frameworks and standards including NIST Cybersecurity Framework (CSF), NIST 800-53, CIS Controls, ISO 27001, COBIT, MITRE ATT&CK, and FAIR.
  • Knowledge of regulatory expectations and industry guidance, including FFIEC guidance and OCC Heightened Standards.
  • Experience with Governance, Risk, and Compliance (GRC) platforms such as Archer.
  • Experience with AI tools such as ChatGPT and Copilot
  • Experience supporting senior management reporting, risk committees, regulatory examinations, or internal audit engagements.
  • Additional certifications such as GIAC, CCSK, AWS Security Specialty, Azure Security Engineer, or other cloud/security certifications.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express

About American Express

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.

For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Learn more about us at:

https://www.americanexpress.com/careers

https://www.americanexpress.com/

https://www.facebook.com/AmericanExpressUS

https://www.instagram.com/americanexpress/

https://twitter.com/americanexpress

https://www.youtube.com/user/AmericanExpress

See our community guidelines at:

https://www.americanexpress.com/en-us/company/community-guidelines/

If you have a customer service issue or question, please visit www.americanexpress.com/contactus

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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