Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

When you are part of the team at Thermo Fisher Scientific, you will do important work and be valued and recognized for your performance. With talented managers and inspiring coworkers to support you, you’ll find the resources and chances to create significant contributions to the world.

The Senior Manager, Global Reference Lab is responsible for the identification, assessment, and acquisition of new business within their assigned accounts. Representing the total company’s portfolio of products and services, this individual is accountable for crafting, communicating, and mobilizing on a set of business objectives and strategies that markedly expand the business relationships at the account. In doing so, they will work in concert with other company executives and representatives, across businesses and functions, to achieve their goals.

Additionally, the role requires this individual to continuously expand their customer network of contacts and key influencers, at both the executive and management level, to ensure access to untapped areas and opportunities within the customers' business.

We are looking for an inventive, self-starter able to navigate the complexities of a large corporation to accomplish their objectives.

The position is based remotely and will require global travel, expected to be approximately 30-40%.

What will you do?

• Manage existing business and customer relationships while building new pipeline opportunities that enable a broader Thermo Fisher Scientific engagement.
• Drive and execute customer-centric strategies that increase satisfaction, dedication and advocacy for the purpose of accelerated business expansion.
• Participate in business case development and justification to determine the merits and prioritization (e.g. profitability, strategic fit/interest, capacity, and resource utilization) of business opportunities.
• Lead projects and contracting initiatives that best facilitate the ongoing needs of the business relationship(s).
• Coordinate activities across divisional sales teams and internal partners to ensure tight alignment to goals and activities.
• Engage and support initiatives (e.g. Practical Process Improvement) that increase customer delight and drive greater efficiency.
• Develop and manage mutually beneficial partnerships between Thermo Fisher Scientific and some of our largest and most important customers.
• Coach and mentor a support team, responsibilities to include goal setting, feedback and performance development plans for assigned colleagues.

Education

Bachelor's Degree from accredited university required.

Experience

• 7+ years of customer experience with a consistent record of success engaging and selling to senior-level executives.
• Strong leadership track record, management experience with the ability work in a highly matrixed environment.
• Experience working with non-commercial functions including manufacturing, research and development, finance, supply chain, quality/regulatory and services organizations towards the attainment of business goals.
• History of operational excellence and delivering on promises.

Knowledge, Skills, Abilities

• Trained in strategic selling.
• Sound financial and business acumen vital to understanding key elements of business opportunities.
• Proven track record of developing contracting strategy and directly leading the negotiation of sophisticated, multiyear agreements with both company colleagues and customers.
• Industry relevant marketing knowledge required to build clear customer value propositions.
• Deep commercial understanding of direct and channel strategies.
• Outstanding written and oral communication skills.
• Keen attention to detail and ability to balance multiple tasks in a fast-paced environment.
• Embodies the Thermo Fisher Scientific values of Integrity, Intensity, Involvement and Innovation!

At Thermo Fisher Scientific, each one of our 125,000 extraordinary minds have a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.