Job Description

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

Optus operates in a complex regulatory environment and is subject to significant regulatory compliance obligations.

Reporting to the Chief Compliance Officer, the Senior Manager, Compliance will play an integral part in enhancing and managing Optus’ compliance management framework across all of Optus. This will include maintaining appropriate governance, controls, monitoring and reporting arrangements.

As part of the Compliance team, the Senior Manager, Compliance will work with all business units to ensure that regulatory compliance requirements are defined, documented, implemented and adhered to on an ongoing basis. The role will involve significant internal stakeholder management and influencing activities as well expertise in the application of detailed regulatory requirements to the business.

What You’ll Do

• Assist with enhancing and rolling out the Compliance Management Framework across the organization.
• Keep abreast of regulatory developments applicable to Optus as well as evolving best practice in compliance management.
• Assist the business to apply and operationalize complex regulatory requirements
• Reviewing documents and processes to identify potential compliance issues and provide advice.
• Provide insights on the effectiveness and sufficiency of controls and processes and making recommendations for improvements.
• Investigate incidents with compliance aspects and escalating for advice and resolution.
• Apply strong analytical skills to identify early warning indicators of compliance risks and assist with development of controls to mitigate any risks.
• Collaborate with business units and support functions to monitor and report on compliance with regulatory requirements, including preparing reports for senior management and external regulatory bodies as required.

What makes you perfect for the role?

• Degree in Law, Commerce, Economics, Finance or related field, candidates with a legal background preferred.
• Minimum 5 years’ experience in compliance and/or legal roles within highly regulated industries.
• Proven experience applying and implementing compliance frameworks and managing consumer‑focused regulatory obligations.
• Strong stakeholder influencing and collaboration skills, with the ability to work effectively across all organisational levels.
• Advanced analytical, problem‑solving and assurance skills, including understanding of audit, controls and effective issue escalation.

What’s in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity