IHG Hotels & Resorts

Senior Manager, Communications EMEAA

IHG Hotels & Resorts  •  United Kingdom of Great Britain and Northern Ireland (Hybrid)  •  3 hours ago
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Job Description

Ready to shape the narrative for one of the world's leading hospitality companies across a rich mix of countries, cultures and communities?

Due to an internal promotion, we're looking for a Senior Manager, Communications, Europe, Middle East, Asia & Africa (EMEAA) to lead strategic communications across a dynamic and diverse region.

Working closely with senior leaders and teams across the business, you'll translate business priorities into compelling, market-relevant communications that inform, engage and inspire.

From developing integrated campaigns and executive communications to supporting major business initiatives and moments that matter, you'll help colleagues, owners and stakeholders understand where we're heading, why it matters and the role they play in our success. In doing so, you'll help protect and strengthen our reputation across the regions.

This role will be based in our Windsor HQ.

What you’ll do

  • Strategic Business Partnering: Partner with the CEO for EMEAA and key members of the Leadership Team, providing strategic communications counsel, developing compelling narratives, and supporting their communication priorities across the region

  • Integrated Communications: Lead the development and delivery of integrated communications programmes that bring business priorities to life. Shape clear, consistent messaging for colleagues, hotels and owners, supporting in-market initiatives, leadership visits, conferences and issues management

  • Channels & Engagement: Own and evolve EMEAA's internal communications channels and platforms, including embedding our new Microsoft Viva Suite, ensuring they remain engaging, effective and aligned to business priorities

  • Central Hub: Manage the central tools and resources that support Corporate Affairs across the region, from market narratives and key topic briefings to the regional crisis handbook

  • Influencing across the Organisation: Act as a key connector across the organisation, bringing together global, regional and market stakeholders to align activity, share best practice and ensure a consistent approach to communications

  • People Leadership: Lead, coach and develop a high-performing team, directly managing a small team

  • Measurement & Continuous Improvement: Evaluate the effectiveness of communications activity through data, insight and stakeholder feedback, using measurement to inform decisions, demonstrate impact and drive continuous improvement

What you’ll bring

  • Communications Expertise: Significant communications experience, spanning internal and external communications with a strong background in internal communications as this role is primarily focused in that area (approximately 80%). Experience operating within a complex, matrix organisation and ideally with hospitality, travel or a B2B background.

  • Strategic Influencing: Strong judgement and the ability to build credibility quickly, providing trusted advice and influencing stakeholders at all levels, from operational teams through to senior executives

  • Campaign Leadership: Proven experience developing, managing and delivering integrated communications strategies and multi-channel campaigns that drive engagement and business outcomes

  • People Leadership: Experience leading, coaching and developing individuals and managing external agency partners to deliver high-quality results

  • Collaboration & Relationship Building: A natural collaborator who thrives in a fast-paced, global environment and can successfully navigate and influence across a diverse stakeholder network

If you're someone who can take complex topics and turn them into clear, compelling and audience-focused communications, we'd love to hear from you. Apply today.

Closing date for applications Tuesday 28th July 2026

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At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

IHG Hotels & Resorts

About IHG Hotels & Resorts

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.

Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo

Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels

Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels

Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites

Exclusive Partners: Iberostar Beachfront Resorts

InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Windsor, GB
Year Founded
Unknown
Website
ihg.com
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