Job Description

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As the Senior Manager, Commercial Finance at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

The Senior Manager, Commercial Finance plays a critical leadership role in driving financial strategy, visibility, accountability, and executive decision support across the organization. This role serves as a senior strategic finance partner to business leaders, owning planning and forecasting, business casing, KPI reporting, analytical deep dives, and budget-to-actual analysis, while influencing long-term strategic direction.

The ideal candidate combines strong financial acumen with strategic thinking, business curiosity, and operational leadership. This individual translates complex data into actionable executive insights, drives planning processes with rigor and discipline, and partners closely with leadership to understand performance drivers and optimize resource allocation at scale.

This role requires strong analytical depth, executive presence, and the ability to influence cross-functional stakeholders in a fast-paced environment.

What will you do?

• Serve as senior strategic partner to business leaders, in particular the BetterSleep business unit which also operates under the Teladoc parent company.
• Build and oversee robust financial models to support scenario planning, resource prioritization, and long-term financial strategy.
• Own and lead materials for Weekly Reviews, Board presentations, quarterly updates, and strategic discussions.
• Lead and elevate actual vs budget analysis, including variance investigation, trend identification, and clear, actionable commentary for leadership.
• Oversee and develop KPI reporting for managers and department leaders, ensuring consistency, accuracy, and scalability.
• Drive solid operating cadence and financial discipline across monthly, quarterly, and annual forecasts and planning.
• Partner with the business to perform cost analysis, margin analysis, and overall economics for new products, features or bundles.
• Lead initiatives to centralize data for more streamlined reporting and analytics.
• Identify and drive process improvement initiatives and identify requirements for enhancements to existing systems and workflow; automate processes as possible.
• Query and manipulate data from various systems to reconcile discrepancies, identify root causes & trends, and summarize findings for leadership.
• Partner with Accounting during month-end and quarter-end close to validate financial results and ensure alignment between FP&A and actuals.
• Lead complex ad-hoc analyses and strategic projects that inform company-level decisions.

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

Requirements

• 5 - 7 years of relevant work experience in Strategic Finance, Investment Banking, Management Consulting or FP&A.
• At least 1-2 years of corporate finance experience is required.
• Bachelor’s degree required, preferably in finance, business administration or a related quantitative field. Master’s degree a plus.
• Highly organized and process-oriented; strong attention to detail with creative problem-solving skills.
• Self-starter; knows how and when to escalate.
• Demonstrated ability to coordinate information across multiple business units and build effective business relationships within an organization.
• Fluent understanding of P&L dynamics, unit economics and creating business cases.
• Ability to demonstrate poise and professionalism in front of senior leaders.
• Understand the value of producing clean work product, even for internal purposes.
• Strong team player skills with the ability to work harmoniously in a diverse workforce.
• Advanced Excel-based modelling skills.
• Proven analytical and inquisitive work style with a keen attention to detail – but also ability to see the big picture.
• Ability to interact with and present data to senior management team and business unit leaders.
• Ability to manage & prioritize multiple projects in order to meet deadlines.
• Strong interpersonal skills and professional demeanor.
• Ability to communicate well verbally and in writing.
• Ability to work in a fast-paced environment that promotes communication of team members.

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company
• Competitive compensation
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will make you happy and productive
• An awesome community of co-workers

The base salary range for this position is $160,000 - $190,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026 Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.