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Job Function:
Customer Management
Job Sub Function:
External Customer/Product Training
Job Category:
Professional
All Job Posting Locations:
Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America
DePuy Synthes is recruiting for a Senior Manager, Clinical Simulation located in West Chester, PA or Palm Beach Gardens, FL or Warsaw, IN or Raynham, MA.
The Senior Manager, Clinical Simulation is a key leader within the Commercial Global Education Capabilities organization, responsible for advancing clinical education through innovative simulation-based learning programs that support healthcare professionals and commercial education strategies. This role partners across global and regional functions to design, implement, and continuously improve simulation experiences that enhance proceduralproficiency, product knowledge, and customer engagement.
This position offers a unique opportunity to shape the future of orthopedic education byleveragingemerging technologies, evidence-based learning methodologies, and best-in-class simulation practices. The individual will play a critical role in elevating educational outcomes, enabling safe and effective product adoption, and strengthening DePuy Synthes’ position as a trusted partner in surgeon and healthcare professional education.
Key Responsibilities
Lead the strategy, design, deployment, and continuous improvement of global clinical simulation programs aligned with commercial educationobjectives
Develop and manage simulation-based curricula, learning pathways, and hands-on training experiences for healthcare professionals and internal stakeholders.
Partner with commercial, medical education, clinical, marketing, R&D, and regional education teams toidentifylearning needs and educational priorities.
Drive the adoption of innovative simulation technologies, digital learning tools, and immersive training methodologies to enhance learner engagement and outcomes.
Establish andmonitorkey performance indicators to assess the effectiveness, quality, and business impact of simulation programs.
Manage relationships with external simulation partners, vendors, professional societies, and educational institutions.
Ensure training programs align with applicable regulations, company policies, and educational best practices.
Lead cross-functional projects and coordinate global simulation initiatives from planning through execution and evaluation.
Develop recommendations for enhancing educational effectiveness through data-driven insights and learner feedback.
Mentor and guide team members, fostering a culture of innovation, collaboration, and continuous improvement.
Qualifications
Education:
Required
Bachelor’s degree in Healthcare, Nursing, Life Sciences, Medical Education, Biomedical Engineering, Education, Business, ora relatedfield.
Preferred
Master’s degree in Healthcare Education, Medical Education, Clinical Sciences, Business Administration, Adult Learning, ora relateddiscipline.
Experience and Skills:
Required:
Minimum of 8–10 years of relevant professional experience, including experience in medical education, clinical training, simulation, healthcare education, or a related MedTech environment.
Demonstrated experience designing and implementing educational or simulation-based learning programs for healthcare professionals.
Strong project and stakeholder management skills with the ability to lead complex, cross-functional initiatives.
Experience analyzing educational data and applying insights to improve program effectiveness and learner outcomes.
Excellent communication, presentation, facilitation, and influencing skills.
Ability to work effectively in a highly matrixed, global organization.
Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
Preferred:
Experience supporting orthopedic, surgical, or procedural education programs.
Knowledge of adult learning principles, curriculum development, and simulation-based education methodologies.
Experience with virtual reality (VR), augmented reality (AR), mixed reality, or other advanced simulation technologies.
Experience working with global healthcare professional education programs.
Familiarity with medical device commercialization and customer education strategies.
Experience managing external educational partners and vendors.
Priorpeopleleadership or team development experience.
Others
Language: English proficiency required
Travel: Up to 40% travel.
For more information on how we support the whole health of our employees throughout their wellness,careerand life journey, please visit www.careers.jnj.com
Johnson & Johnson announced plans to separate ourOrthopaedicsbusiness toestablisha standaloneorthopaedicscompany, operating as DePuy Synthes. The process of the planned separation isanticipatedto be completed within 18 to24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may berequired, regulatory approvals and other customary conditions and approvals. Should you accept this position, it isanticipatedthat, following conclusion of the transaction, you would be an employee of DePuySynthesand your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes atan appropriate timeand subject to any necessary consultation processes.
Johnson & Johnsonisan Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal,stateor local law. We actively seek qualified candidates who areprotectedveterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnsoniscommitted to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to requestan accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contactAskGSto be directed to your accommodation resource.
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Required Skills:
Preferred Skills:
Business Development, Customer Empowerment, Customer Support, Customer Support Operations, Customer Support Platforms, Customer Support Trends, Customer Training, Escalation Management, Fact-Based Decision Making, Leverages Information, Organizing, Performance Measurement, Problem Management, Process Improvements, Stakeholder Engagement, Strategic Thinking, Technical Credibility
The anticipated base pay range for this position is :
122,000.00 - 245,000.00 USD Annual
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
At Johnson & Johnson, we believe health is everything. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, we’re empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.
All of this is possible because of our people. We’re passionate innovators who put people first, and through our purpose-driven culture and talented workforce, we are stronger than ever.
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