Profit Recovery Partners

Senior Manager, Client Success

Profit Recovery Partners  •  $95k - $155k/yr  •  Santa Ana, CA (Onsite)  •  5 months ago
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Job Description

Level Management Job Location 3501 W SUNFLOWER AVE, SUITE 200 - SANTA ANA, CA 92704 Education Level 4 Year Degree Salary Range $94,700.00 - $155,000.00 Salary

Wo rk Location:

At Profit Recovery Partners (PRP), we believe that collaboration and innovation thrive when we're together. This position is fully onsite at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members

Who You Are:

A Senior Manager in Client Success is responsible for all aspects of client account management; including the management of implemented client savings programs and identifying new and creative ways for PRP clients to save additional dollars. Collaboration across departments and with PRP leadership is a critical element of this position. Building relationships with clients’ C-level leadership and key stakeholders is a necessity for success in this position. Objection handling and the ability to resolve complex situations is required. This is a leadership position so management, training and development of team members is a key responsibility in this role.

What You Will Do:

  • Alongside Director, manage and own book of business in meeting or exceeding client objectives
  • Partnering with clients at the C-level in meeting service levels in compliance with service agreement
  • Leveraging data analysis skills and expertise to optimize client operations and reduce G&A expenses, expanding scope into new expense areas.
  • Identifying, analyzing, and interpret trends or patterns in complex data sets, identifying patterns and relationships across client spend in consulting clients on best spend practices
  • Proactively anticipating client issues, consulting and recommending solutions for client success; identifying, tracking, managing, and resolving client issues throughout engagement
  • Work cross-functionally with internal teams to ensure ongoing savings analysis calculations amid implementation and vendor negotiations.
  • Managing 2-4 direct reports, mentoring and fostering personal as well as professional growth; project management across internal departments in ensuring client deliverables are met
  • Other duties as assigned



Qualifications

What You Need:

  • Bachelor's degree in Business, Finance or related field
  • 7+ years of relevant experience in consulting or a related field
  • 3+ years of management/supervisory experience
  • Excellent verbal and written skills
  • Excellent quantitative and qualitative skills
  • Experienced in Microsoft Office Suite, especially Excel and data analysis
  • Upselling ability with a track record of working with C-level clients, ability to handle objections
  • Attention to detail
  • Ability to lead others to complete complex projects on time
  • High degree of urgency

Who We Are:

Profit Recovery Partners is a management consulting firm specializing in enterprise cost optimization and spend reduction. We partner with FORTUNE 1000 corporations, leading law firms, private equity firms, and private enterprises across North America to design, implement, and sustain transformative cost-reduction strategies. Leveraging deep category expertise, proprietary analytics, and supplier-negotiation intelligence, PRP delivers measurable financial impact and operational efficiency. Our client engagements have generated more than $10.6 billion in verified savings, reinforcing PRP’s reputation as a trusted advisor to executives seeking lasting performance improvement and sustainable cost reduction results.

Why Join Us:

At PRP, we offer more than just a job — we provide a dynamic, supportive environment where you can thrive personally and professionally. Here’s what you can expect when you join our team:

  • Comprehensive Benefits:
  • Full medical, dental, and vision coverage
  • Optional pet insurance
  • Access to a gym membership discount (offered through our healthcare provider and available for select fitness centers)
  • $200/month waived medical benefit for employees who opt out of our health plans
  • Cell phone stipend for applicable roles
  • Financial Wellness: 401(k) plan with company match
  • Time Off to Recharge: Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave
  • Strong Foundation: Over 28 years of consistent growth and success
  • Fun & Connection: Annual summer retreat, holiday parties, happy hours, and themed celebrations throughout the year
  • Career Growth: A collaborative, high-performing team with frequent recognition and opportunities for internal promotion
  • Our Culture: Fast-paced, team-driven, and fueled by a shared commitment to excellence
  • Giving Back & Getting Involved:
    We’re proud of our employee-led committees that support causes and initiatives that matter to us all:
  • Corporate Social Responsibility
  • Youth Rising Group
  • Women’s Empowerment Group
  • Wellness Committee

These groups offer meaningful opportunities to give back, connect with colleagues, and help shape a more inclusive and supportive workplace.

The salary range for this position is: $94,700-$155,000. Actual compensation within the range will be dependent upon the individual's skills, experience, education, qualifications, and applicable employment laws.

Equal Opportunity Employer

Profit Recovery Partners

About Profit Recovery Partners

Profit Recovery Partners, LLC is a professional services firm that develops, implements, and manages cost-reduction solutions for FORTUNE 1000 companies, private equity firms, and private companies throughout North America. Our years of industry-direct experience, over $8.1 billion in purchasing leverage as well as our program for ongoing support and verification, drive our continued commitment to award-winning service. Our spend management, supplier management, and procurement strategies have resulted in more than $10.6 billion in client savings.

Industry
Consulting & Advisory
Company Size
51-200 employees
Headquarters
Santa Ana, California
Year Founded
1997
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