dentsu

Senior Manager - Client Servicing

dentsu  •  Mumbai, IN (Onsite)  •  2 hours ago
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Job Description

Lead strategic client relationships, drive retention, and act as the primary point of contact while shaping long-term business and media strategies.

Job Description:

  • Strategic Client Relationship & Retention: Serve as the strategic business lead and the primary POC for your brands; lead Quarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), and annual strategy roadmaps.
  • Media Planning & Integrated Strategy: Conceptualize and deploy full-funnel digital campaigns across performance (lead gen, conversions, ROI) and brand building using planning and research tools (e.g., GWI, CCS, Similarweb, TAM).
  • Revenue Growth, Upselling & Pitching: Expand account revenue through organic upselling, cross-selling media/creative services, and collaborating on high-stakes new business pitches.
  • Cross-Functional Orchestration: Coordinate with internal media, performance, creative, analytics, and tech teams to ensure on-time delivery of SOWs, campaign milestones, and media SLAs.
  • Account Commercials & Governance: Oversee financial health, contract renewals, scope definitions (SOWs), invoicing, and fee negotiations.
  • Team Leadership & Mentorship: Supervise account managers and planners, refine reporting standards, and foster talent development

Location:

Mumbai

Brand:

Iprospect

Time Type:

Full time

Contract Type:

Permanent

dentsu

About dentsu

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.

Industry
Marketing & Advertising
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
Unknown
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