Wunderkind

Senior Manager, Client Marketing

Wunderkind  •  $115k - $125k/yr  •  New York City, NY (Onsite)  •  13 hours ago
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Job Description

About Wunderkind:

Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. Founded in 2010, Our goal is to scale a brand’s ability to create and grow customer relationships through websites, email, text, and ads. We believe individuals should have the freedom to choose the kind of internet they want. An internet that fosters genuine relationships with brands. An internet that treats humans like real people instead of “web traffic.” We also believe in empowering brands to treat their customers as individuals, satisfying their unique needs with tailored experiences and thoughtful communication. By expertly personalizing, automating, and scaling beautiful one-to-one experiences, Wunderkind helps brands acquire new customers at scale and keep them loyal for life.

About the Role

Wunderkind is looking for a Senior Manager, Client Marketing to build and lead how we engage, educate and grow our existing client base.This high-visibility individual contributor role orchestrates across Post Sales, Product Marketing, Creative, Events, and Marketing Operations. This is a full-time role based in New York City, to facilitate occasional collaboration in our NYC office (typically 1 day/week).

This role reports to the VP of Marketing and will be working closely with Post Sales, Product Marketing and the wider Marketing team.

What You’ll Work On

  • Build and own the Client Marketing strategy across the full client lifecycle
  • Develop client segmentation and engagement programs
  • Partner with Post Sales and Product Marketing to support product adoption
  • Create lifecycle campaigns that reinforce value, adoption and partnership throughout the year
  • Build programs that support retention and expansion
  • Develop executive engagement programs for strategic clients
  • Lead regional client roadshows and other high-value client experiences
  • Create targeted upsell and cross-sell campaigns in partnership with Post Sales
  • Build customer advocacy programs including case studies, references and speaking opportunities
  • Develop client communications, thought leadership and value storytelling
  • Track client engagement and surface insights to Post Sales
  • Measure impact across engagement, product adoption, expansion and retention-related outcomes
  • Coordinate execution across Post Sales, Product Marketing, Content, Creative, Events and Marketing Operations

What We’re Looking For

The ideal candidate is an entrepreneurial builder comfortable creating strategies from scratch and influencing cross-functional partners without direct authority.

  • 5+ years in B2B marketing, with at least 2 years in client/customer marketing, lifecycle marketing, or customer engagement (SaaS, ad tech, or martech preferred).
  • Demonstrated history of designing client lifecycle programs, tiering/segmentation strategies, and expansion/cross-sell campaigns.
  • Experience planning and executing end-to-end client events, roadshows, and executive networking experiences for existing clients.
  • Strong understanding of retention, expansion and customer lifecycle strategy
  • Experience working closely with Customer Success, Account Management or Post Sales teams
  • Strong cross-functional and stakeholder management skills
  • Experience with client events, executive engagement and advocacy
  • Strong campaign, segmentation and program management skills
  • Experienced working with CRM, marketing automation and reporting tools
  • Comfortable building a new function and creating the playbook from scratch
  • Confident leveraging AI tools for content acceleration, audience analysis, and workflow efficiency.
  • BA/BS degree in marketing, business, or a related quantitative field preferred.

The base salary range for this role is $115,000-$125,000 base. The role is not eligible for variable compensation. Actual compensation packages are based on several factors that are unique to each specific candidate; including but not limited to skill set, depth of experience, applicable certifications, and geographic work location. This may vary depending on living location and market rate.

Wunderkind

About Wunderkind

Wunderkind is pioneering a new category of AI agentic marketing decisioning — where identity meets AI to drive scalable performance across channel.

As an agentic AI decisioning platform powered by identity resolution, Wunderkind helps brands expand reach and drive revenue by optimizing personalized messaging across channels and at scale. Wunderkind’s Autonomous Marketing Platform (AMP) is powered by a proprietary identity graph that tracks over 9 billion consumer devices and observes more than 2 trillion digital events annually — transforming anonymous traffic into known customers. Importantly, Wunderkind’s identity solution does not rely on third-party cookies and is designed with privacy in mind — enabling brands to stay compliant while achieving higher match rates and broader reach.

By processing real-time click, browse, and purchase behavior across billions of consumers, Wunderkind’s agentic AI decisioning engine dynamically selects and triggers the highest-performing messages. Unlike traditional rules-based automation, Wunderkind’s agentic AI adapts to behavior in real time — learning and optimizing without manual configuration across email, text, social, ads, and onsite experiences. AMP integrates seamlessly with existing martech stacks — via SDKs, APIs, or ESPs — enabling true cross-channel orchestration without the need to replatform. Whether through lightweight SDKs for rapid web and app deployment, flexible APIs for direct data access and orchestration, or native integrations with leading ESPs and CDPs, AMP is designed to plug into any stack on the client’s terms — amplifying what’s already in place, not replacing it.

Wunderkind powers over $5 billion in directly attributable revenue annually for leading brands across retail, ecommerce, travel and beyond — often ranking in analytics as a top-three revenue-driving channel in clients’ own analytics platforms. Brands like Harley-Davidson, Perry Ellis, True Botanicals, and Kendra Visit wunderkind.co

Industry
IT & Software
Company Size
201-500 employees
Headquarters
New York, NY
Year Founded
Unknown
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