We are looking for a Senior Manager – CDD & Governance to lead the Customer Due Diligence function for Emirates NBD London. This role will oversee CDD, KYC and EDD operations, governance standards, quality assurance, senior management reporting and regulatory alignment across a UK regulated banking environment.
Key Responsibilities:
• Lead CDD, KYC and EDD operations across onboarding, periodic reviews, trigger reviews and remediation activity.
• Ensure customer due diligence, screening and file documentation standards are maintained in line with UK regulatory and internal requirements.
• Develop CDD procedures, governance reporting, MI, KPIs and quality assurance frameworks for senior management review.
• Partner with Financial Crime Compliance, MLRO, CRO, Operational Risk, Relationship Managers, Operations and audit stakeholders.
• Lead and develop the CDD & Governance team, supporting resource planning, continuous improvement and strong operational controls.
Skills and Experience
• Significant experience managing Customer Due Diligence or KYC operations within a UK regulated bank.
• Strong understanding of UK AML/CTF regulations, including CDD, EDD, customer risk ratings and high-risk customer management.
• Experience leading operational teams and managing audits, regulatory reviews, remediation plans and regulatory change.
• Strong stakeholder management, senior reporting, prioritisation and communication skills.
• Degree or equivalent professional experience. A financial crime qualification such as ICA or ACAMS is desirable.
There’s never been a better time to join Emirates NBD in London.
We’re one of the region’s most recognizable brands. We’re banking innovation leaders, and we’re growing across both the UAE and our global offices. We offer a wide range of professional development opportunities to accelerate your career, alongside competitive rewards, benefits and flexible working arrangements. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.
About Emirates NBD
Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. As at 30th September 2023, total assets were AED 836 billion, (equivalent to approx. USD 228 billion). The Group has operations in the UAE, Egypt, India, Türkiye, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv, the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region.
Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAE’s main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is committed to supporting the UAE’s Year of Sustainability as Principal Banking Partner of COP28 and an early supporter to the Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.
