Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role:

The Senior Manager, Carrier Excellence will lead a large team of experienced quality professionals for Carrier Excellence/Continuous Improvement team leaders, oversee key elements of lean and continuous improvement operations, and also develop processes, policies and/or operating plans in support of quality Carrier Excellence/Continuous Improvement strategy.

Responsibilities

• Manages a large team focused on major projects specific to implementing lean, continuous improvement, and six sigma (Process Certification) processes in accordance with the Carrier Excellence Criteria and program directives.
• Oversees the tactical deployment of Carrier Excellence tools and methodologies in business and manufacturing environments to drive best in class processes while gaining recognition as an Carrier Excellence Practitioner/Carrier Excellence Master.
• Assists with the identification of best practices related to quality control procedures that will be used to effectively evaluate an organization's products.
• Leads Carrier Excellence Site Assessments to enable Carrier Excellence site and cell certifications.
• Evaluates monthly Carrier Excellence Performance Metrics to ensure that organization objectives in the areas of cost, efficiency, and quality are met.
• Directs team to demonstrate proper application and interpretation of the Carrier Excellence criteria in order to gain certification as an Carrier Excellence Silver/Gold assessor.
• Develops a plan for Carrier Excellence training, provides expertise and guides content development for Carrier Excellence training materials to ensure a successful Carrier Excellence Certification Program.

Basic Qualifications:

• BS degree in industrial engineering or other technical field or degree in business with a focus on operations and 10+ years’ experience in manufacturing operations with progressive leadership & technical responsibilities.
• 5+ years of Lean, Six Sigma or Operational Excellence experience

Preferred Qualifications:

• Strong interpersonal skills and communication skills required

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