Job Description

Qualifications

• Demonstrated experience in business management, strategy, COO/Chief of Staff, or Executive Office roles within banking/financial services.
• Strong capability producing executive-ready materials (packs, presentations, and proposal papers), synthesising complex insights into clear recommendations for decision-making.
• Strong analytical capability (performance reporting and peer/competitor analysis) with structured problem-solving and sound judgement.
• Excellent written and verbal communication skills, able to translate strategy into concise, audience-appropriate messaging for leaders and wider colleague populations.
• Ability to operate effectively under ambiguity, manage competing priorities, and deliver at pace with a risk-based, outcomes-focused mindset.
• Proven programme/project coordination skills (milestones, dependencies, benefits tracking) and a continuous improvement/change mindset.
• High integrity and discretion, comfortable supporting senior leadership engagement with regulators and external stakeholders as required.