Job Description

Line of Service

Advisory

Industry/Sector

Specialism

Operations

Management Level

Senior Manager

& Summary

Are you passionate about helping organisations run faster, scale smarter and lead stronger with managed services? Delivery models have fundamentally shifted using globally connected networks and ecosystems and the latest technologies (including AI). Do you thrive in collaborative multi-location environments where your expertise is required to architect and solution complex service delivery models for the benefit of our local clients? PwC Ireland is looking for a Business Development Lead for our Managed Services team, where your capabilities are needed to support our local business development activities, leveraging our global delivery network and 3rd party ecosystem to architect winning managed services and associated delivery chains to meet and exceed client expectations and to continue to grow our managed services business in Ireland.

OurManaged Services Team

At PwC Ireland, ourManaged Services team shapes, solutions and delivers managed services with our global delivery network and3rdparty ecosystems with leading organisations acrossall sectors. We run managed servicesbuilton leading technologiesso our clientscanaccelerate their business strategiesenabling them run faster, scale smarter and lead stronger in anincreasingly changing and complex business landscape.

Purpose-led workyou’llbe part of

As aSenior ManagerBusinessDevelopment leadwith a strong focus onpre-sales activities,you’llworkwith our local clientteamstoidentifyand assess clientopportunitiesand withour global delivery network and 3rdparty ecosystem to shape, architect, propose and winmanagingservices work with our local Irish clients.

Your roleiskeyforcontinuityduring thebusinessdevelopmentcycle in acting as thehub between thelocal account teamand our network andecosystem.The delivery of technology enabled managed services,harnessingthebestof our global network and 3rdparty ecosyst em You will be the locallead responsible forpre-sales activities andarchitecting the solutionleveragingthe besttechnologyenabled managedserviceassetsavailableacross our network andecosystem. Part of yourrole is also to workwith clientaccount teamshelping identify other opportunities to add value totheirclientIn addition, you will be joining a fast-growing local team and will have a role in further developing and building the local team.

Responsibilitiesinclude:

• Directlyidentifyingand pursuing Managed Services opportunities within your sector, including designing managed service solutionsleveragingassets across or global network and 3rd party ecosystem

• Using yourexpertiseand experience to support other sector account teams to drive their business development activities around Managed Services 

• Working with service architects across the ecosystem to develop tailored services and proposals for local opportunities

• Working with the local Managed Services leadership to further develop and grow the MS business across all sectors

• Building the local PwC internal knowledge and understanding of Managed Services; 

• Developing collateral and insights to support managed service propositions; 

• Keeping up to date on latest trends in Managed Services (e.g. application of AI) and any developments within our network and ecosystem to enhance our managed service solutions and proposals

• Coaching and mentoring of consultant colleagues looking to extend their client portfolios into Managed Services

• Involvement in contracting with our clients and our delivery network and 3rd parties.

• Developingour team withcoaching and mentorshipto further enhance and build our localmanaged servicescapabilities;

• Working with the local Managed services leadership to further activate, develop and grow the managed services market forIrishclients;

Experiences and skills

• Track record in identifying and winning Managed Services opportunities and then supporting engagement delivery 

• Experience in, and understanding of, Managed Services delivery models and contractual and commercial constructs 

• Experience in working with inter-territory delivery ecosystem in developing tailored solutions / services and proposals for clients. 

• Experience in advisory and implementation projects and how they both have a mutually re-enforcing relationship with the building of a Managed Services business 

• An interest in trends in the broader Managed Services market and howe PwC can capitalise on those within the given sector 

• An experienced people leader, with a background of inspiring and developing high-performing teams  

• Acollaborative and pro-active team member with demonstrable experience of nurturing, guiding and mentoring teams involved in Managed Services   

• Effective communication, both verbal and written 

• Strong negotiation and contracting skills with proven experience.

• An experienced people leader, with a background of inspiring and developing high performance teams across multiple locations and cultures;

• A collaborative and pro-active team member with demonstrable experience of nurturing, guiding and mentoring teams involved in managed services

• Experience driving sales and operational excellence and high-quality standards across managed services teams and processes;

Unlock your potential with PwC Ireland

Webelieve that challenges are better solved together. We’re inspiring and empowering our people to change the world. Powered by the latest technology,you’llbe a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact.This purpose-led work, and our continuous development and encouragement,will helpunlock your potential and take your career to the next level.

Enjoy PwC’sperks

We rewardyour impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us atLife@PwC (https://www.pwc.ie/careers-ie/life-at-pwc.html).

Being appreciated for being you

Our most valuable asset is ourpeopleand we recognise you for it - ensuring you feel like you belong and that you are valued and rewarded for thegreat workyou do everyday. PwC is an equal opportunities employer and creating a diverse workforce that is representative of the communities we serve is hugely important to us.

We believe this so much that we have signed up for the Business in the Community Inclusive Workplace Elevate Pledge(https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/)

Our Inclusion First strategy puts inclusion at the heart of our culture - supporting an environment where individuality is embraced, diversity iscelebratedand inclusion is valued. Check out our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply,we’dlove to hear from you!

We will ensure that everyone is supported throughout and, ifrequired, provided with reasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email usfor more information.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 28 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No

Job Posting End Date