Job Description

GENERAL DESCRIPTION

To lead the strategic direction, growth and performance of the Government Business & Strategic Partnerships function by driving sustainable revenue generation, expanding Government-to-Business (B2G) opportunities, developing strategic collaborations, strengthening stakeholder relationships and ensuring operational excellence across all government business activities. The role is responsible for positioning the Company as a preferred healthcare partner within the Government sector while ensuring full compliance with government procurement policies, regulatory requirements and corporate governance standards.

JOB

Strategic Leadership & Business Development

• Develop and execute the overall Government Business & Strategic Partnerships strategy aligned with the Company's corporate objectives and long-term growth plans.
• Lead the expansion of Government Business opportunities across the Ministry of Health (MOH), Ministry of Education (MOE), public universities, teaching hospitals, government-linked institutions and other Federal and State Government agencies.
• Identify, evaluate and pursue new business opportunities, strategic collaborations and partnership initiatives that support sustainable revenue growth.
• Develop long-term Government Business pipeline and market expansion strategies.

Government Business Management

• Lead and oversee the overall Government Business Unit covering Commercial, Tender Management, Regional Support and Operations functions.
• Direct Government tender planning, opportunity assessment, participation strategy and submission across all Government procurement platforms.
• Review and approve tender participation, commercial proposals, pricing strategies and business recommendations.
• Monitor Government contract performance, utilization, renewal opportunities and revenue realization.
• Drive continuous improvement initiatives to enhance tender success rate, operational efficiency and business competitiveness.

Strategic Partnerships & Stakeholder Engagement

• Establish and strengthen strategic partnerships with Government ministries, healthcare agencies, universities, teaching hospitals, professional bodies and industry partners.
• Build and maintain strong executive-level relationships with key decision makers, procurement authorities, healthcare institutions and strategic stakeholders.
• Represent the Company in strategic engagements, industry forums, Government initiatives and partnership discussions.
• Identify collaborative opportunities involving healthcare programmes, supply arrangements, innovation initiatives and public-private partnerships.

Commercial & Portfolio Management

• Lead principal onboarding initiatives and strengthen strategic supplier relationships to expand Government product portfolios.
• Evaluate market trends, Government healthcare priorities and procurement opportunities to support portfolio development.
• Collaborate with Business Units and Principals to introduce new products and innovative healthcare solutions into the Government market.

Operational Excellence

• Ensure effective coordination between Commercial, Tender, Finance, Supply Chain and Operations teams for successful contract execution.
• Provide strategic oversight of SST issuance, contract activation, utilization and renewal to ensure effective execution and compliance with Government procurement requirements.
• Establish and monitor Government Business performance dashboards including tender pipeline, contract register, revenue tracking, partnership initiatives and business performance indicators.
• Lead periodic Government Business performance reviews and drive timely resolution of operational issues and business challenges.

Financial & Performance Management

• Drive achievement of Government Business revenue targets, profitability and business growth objectives.
• Monitor key performance indicators including tender pipeline value, tender win rate, contract awards, partnership outcomes and revenue performance.
• Prepare business reports, strategic updates and performance presentations for Senior Management and Executive Leadership.

Governance, Compliance & Risk Management

• Ensure full compliance with Government procurement regulations, tender requirements, company policies and applicable legal and regulatory obligations.
• Ensure adherence to ISO standards, GDPMD requirements and other relevant quality management systems.
• Promote sound corporate governance, ethical business practices and effective risk management across all Government Business activities.

Other Responsibilities

• Lead or participate in strategic corporate initiatives, transformation projects and business development programmes assigned by Management.
• Provide leadership, coaching and professional development to team members to build high-performing and customer-focused teams.
• Foster collaboration across internal departments to ensure effective execution of Government Business strategies.
• Promote continuous improvement, innovation and operational excellence within the function.
• Undertake any other duties and responsibilities assigned by Management from time to time in line with the Company's business objectives.

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JOB REQUIREMENT

Education

• Bachelor's Degree in Business Administration, Pharmacy, Healthcare Management, Public Administration, Marketing or a related discipline.
• A Master's Degree (MBA or equivalent) is an added advantage.

Knowledge and Experiences

• Minimum 10 years of relevant working experience, with at least 5 years in a managerial or leadership role, preferably within the healthcare, pharmaceutical, medical devices or Government-related industries.
• Proven experience in Government Business (B2G), Government procurement, business development or strategic partnerships.
• Strong understanding of Government procurement policies, ePerolehan (EP), MyProcurement, tender management processes and public sector contracting.
• Demonstrated experience in developing and executing business growth strategies and managing high-value Government tenders and contracts.
• Established network and strong stakeholder engagement experience with Government ministries, healthcare institutions, public universities, Government agencies and industry partners.
• Experience in leading cross-functional teams and driving organisational performance across commercial, tender and operational functions.
• Proven track record in achieving revenue growth, business expansion and strategic partnership development.

Skills & Competencies:

Special skills required

• Strong strategic leadership with the ability to develop and execute Government Business and Strategic Partnership initiatives.
• In-depth knowledge of Government procurement policies, ePerolehan (EP), tender management and public sector contracting processes.
• Strong commercial acumen with experience in business development, pricing strategy, negotiation and contract management.
• Proven ability to establish and maintain strategic relationships with Government ministries, agencies, healthcare institutions, universities, principals and business partners.
• Strong stakeholder management, influencing and negotiation skills at senior management and executive levels.
• Ability to lead cross-functional teams and drive collaboration across Commercial, Tender, Operations and Supply Chain functions.
• Strong analytical, financial and business planning skills with experience in performance management using KPIs and business dashboards.
• Excellent communication, presentation and report writing skills.
• Strong project management, problem-solving and decision-making capabilities.

Personal attributes

• High level of integrity, accountability and professionalism.
• Strategic thinker with a strong commercial and business growth mindset.
• Results-oriented with a high sense of ownership and accountability.
• Confident leader with the ability to inspire, coach and develop high-performing teams.
• Proactive, resilient and adaptable in a dynamic business environment.
• Strong interpersonal skills with the ability to build trust and long-term relationships.
• Ability to work under pressure, manage multiple priorities and make sound business decisions.
• Committed to continuous improvement, innovation and organisational excellence.