Job Description

Senior Manager, Business Development– Jakarta, Indonesia

As a Senior Manager, Business Development, you would be performing below -

Role Responsibilities:

• Lead day-to-day commercial operations across digital and retail channels, with full accountability for business performance and P&L outcomes.
• Drive revenue growth and increase transaction volumes through effective market engagement and execution of commercial strategies.
• Analyze business performance, identify growth opportunities, and implement initiatives to improve revenue, profitability, and customer outcomes.
• Build strong partnerships with internal stakeholders and business leaders to support strategic objectives and market expansion.
• Lead, coach, and collaborate with team members to achieve business goals and foster a high-performance culture.
• Prepare and present business plans, performance reports, forecasts, and market insights to internal and external stakeholders.
• Represent the organization in the market and community, promoting company values and enhancing brand visibility.
• Coordinate with cross-functional teams to ensure operational excellence, regulatory compliance, and effective risk management.
• Maintain strong relationships with regulators, partners, and key stakeholders to support business objectives and compliance requirements.

Role Requirements

• Proven experience managing commercial operations with ownership of revenue, transaction growth, and P&L performance.
• Strong understanding of digital and retail business channels and market development strategies.
• Demonstrated ability to analyze business performance, interpret data, and translate insights into actionable growth initiatives.
• Experience leading and developing teams in a fast-paced, results-oriented environment.
• Excellent stakeholder management and collaboration skills, with the ability to influence across all levels of the organization.
• Strong planning, forecasting, reporting, and business presentation capabilities.
• Knowledge of regulatory requirements, governance standards, and compliance frameworks relevant to the industry.
• Excellent communication, negotiation, and relationship-building skills.
• Bachelor's degree in Business, Finance, Economics, Marketing, or a related discipline preferred.
• Ability to balance strategic thinking with hands-on execution to achieve business objectives.

Work Shift

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life

insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your Indonesia specific benefits include:

Life / Accident Coverage

Paid Time Offs

Employee Wellness

Global Recognition and Rewards Programs

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

11-12-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.