Job Description

• Permanent full-time opportunity
• Based in Sydney, NSW, AU
• Hybrid work arrangements

What's the role?

As Senior Manager, Business Controls and Monitoring, you'll help strengthen risk management, controls monitoring and risk culture across Retail Bank and Everyday Banking. Partnering with stakeholders across the business, Risk and Compliance community, you'll help ensure operations align with Westpac's risk frameworks, policies, regulatory obligations and risk appetite.

You'll bring a strategic risk lens to activities such as deep dives, read-across reviews, root cause analysis, incident assessment and risk reporting, while identifying opportunities to improve and simplify how risk is managed. You'll also support the monitoring of current and emerging risks, be a trusted risk advisor to the business risk profiling and risk appetite metrics, and use insights, data and continuous improvement thinking to drive better outcomes and stronger risk ownership across the business.

In this role, you'll:

• Perform deep dives, thematic reviews to identify risks and control gaps and socialise findings with business and risk stakeholders.
• Provide expert advice on the identification, assessment and management of risk and control issues.
• Partner with stakeholders across the business, Risk and Compliance functions to influence outcomes and strengthen risk management practices.
• Support stronger decision-making through quality risk reporting, records and insights.
• Build risk awareness and capability by coaching and supporting business teams.

What do I need?

We're looking for a strategic risk professional who can navigate complex risk and control environments, challenge existing ways of working and translate insights into practical business outcomes.

You'll be comfortable working independently, partnering with senior stakeholders and helping the business understand not just what the risk is, but why it exists and how it can be addressed sustainably.

Ideally, you'll bring:

• Experience in risk management, business controls, compliance, assurance or a related control environment, with a strong understanding of risk frameworks, policies and controls.
• Experience supporting activities such as deep dives, root cause analysis, incident assessments, thematic reviews or read-across exercises to identify risks and opportunities for improvement.
• Strong stakeholder engagement and communication skills, with the ability to influence, challenge and translate complex risk matters into clear, actionable insights.
• A strategic and continuous improvement mindset, with the ability to work autonomously, simplify processes and drive better outcomes across a complex business environment.

Experience in banking, insurance, superannuation, consulting or another large and complex environment would be highly regarded. An ability to leverage data, insights and tools such as Power BI to enhance reporting, visualisation and decision-making would be a significant advantage.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.