Job Description

American Express’ Global Commercial Services (GCS) business offers a wide range of card and payment programs, expense management tools, consulting services, business financing and cross-border payments solutions to small businesses, mid-sized companies and large corporations around the world.​

The B2B Solutions Product Management team is part of the broader Corporate and B2B Solutions organization within Global Commercial Services (GCS). As the commercial payments ecosystem continues to evolve, customers are increasingly seeking faster, more flexible, and more intelligent ways to manage payables, receivables, financing, and working capital. Emerging technologies, including alternative payment rails and AI-driven workflows are creating new opportunities to redefine how businesses move money and manage financial operations.

The Senior Manager-B2B Digital Product Management will play a critical role in shaping the future of B2B payments for American Express. This individual will be responsible for identifying, evaluating, and advancing emerging payment capabilities, strategic partnerships, and innovation opportunities that strengthen our B2B value proposition and position American Express for long-term growth. The role will partner across Product Management, Product Development, Network, and Strategy teams to assess new market developments, define strategic points of view, and develop actionable roadmaps for innovation.

This is an opportunity for a highly strategic, intellectually curious, and execution-oriented leader who is passionate about the future of payments and eager to help shape the next generation of B2B solutions.

• Develop strategic points of view and define the strategy for evaluating and advancing emerging payment capabilities (e.g., stablecoins, Dynamic Discounting, ACH modernization) across the B2B ecosystem, helping define how American Express evolves its role within the B2B payments landscape.
• Serve as the B2B representative for enterprise-led innovation initiatives, ensuring commercial customer needs and requirements are reflected in future-state payment capabilities and infrastructure investments.
• Evaluate, prioritize, and execute strategic partnership opportunities with external partners and fintechs and lead test-and-learn initiatives to validate customer demand, business value, and scalability of emerging capabilities.
• Develop thought leadership and executive-level recommendations regarding industry trends and competitive dynamics, synthesizing insights into presentations and strategic narratives for senior leadership.
• Support client-facing innovation discussions, strategic planning engagements, and RFP responses by articulating American Express’ strategic innovation roadmap and long-term vision for B2B payments.

Minimum:

• Experience and demonstrated success in product management, strategy, innovation, partnerships, consulting, or related fields.
• Strong understanding of payments, fintech, financial services, or adjacent technology ecosystems.
• Excellent strategic thinking and problem-solving capabilities, with the ability to assess ambiguous opportunities and develop actionable recommendations.
• Exceptional written, verbal, and visual communication skills, with experience presenting to senior leadership audiences.
• Ability to synthesize complex industry trends, customer insights, and market developments into clear strategic narratives.
• Proven ability to influence cross-functional stakeholders and drive alignment across large organizations.
• Highly organized, self-motivated, and comfortable operating in a fast-paced, evolving environment.

Preferred:

• Knowledge of B2B payments, procure-to-pay workflows, accounts payable automation, and commercial payment ecosystems.
• Experience working with emerging payment technologies, fintech partnerships, digital assets, real-time payments, or embedded finance solutions.
• Familiarity with AI applications in payments, financial operations, or enterprise software.
• Demonstrated passion for innovation, emerging technologies, and the future of commerce and payments.
• Master’s degree, equivalent education or work experience.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.