Job Description

University Operations:

University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

Visit our website or follow us on Facebook and Instagram to learn more.

The Opportunity:

Join UCF Facilities as the Senior Manager, Athletics Village Facilities, where you will provide leadership for the maintenance, housekeeping, and operational support of athletic, housing, and event facilities. Reporting to the Director of University Operations, Housekeeping and High Performance Work Team, this role provides operational leadership, stakeholder consultation, and event support while ensuring high-quality maintenance, housekeeping, and facility services that enhance the campus experience for students, staff, visitors, and event attendees.

Responsibilities:

• Lead the operation, maintenance, and housekeeping services for a diverse portfolio of athletic, housing, event, and retail facilities within the Athletics Village.
• Develop and implement operational strategies, priorities, and service plans to ensure efficient facility operations and continuous improvement.
• Oversee preventive maintenance programs, scheduled maintenance activities, and housekeeping services to maintain high standards of safety, quality, and appearance.
• Supervise, mentor, and develop supervisors and staff, including workforce planning, performance management, training, scheduling, and employee engagement.
• Manage departmental budgets, resources, equipment, and supplies while identifying opportunities to improve efficiency and control costs.
• Monitor operational performance through key performance indicators (KPIs), work order trends, customer feedback, and quality assessments to drive service excellence.
• Partner with Athletics, Housing & Residence Life, the Convocation Corporation, and other campus stakeholders to coordinate facility services, projects, and operational needs.
• Provide operational leadership and support for major university events, including football game days, arena events, graduation commencements, housing move-in activities, and semester transitions.
• Collaborate with Facilities Operations teams on maintenance repairs, renovations, capital projects, and construction initiatives, including project planning, inspections, and warranty coordination.
• Establish and enforce operational standards, policies, and procedures to ensure compliance with university expectations for safety, workmanship, productivity, and customer service.
• Coordinate contractor, vendor, and campus partner activities to support facility operations and ensure successful project and event outcomes.
• Serve as a key point of contact for facility-related communications, issue resolution, and emergency response activities affecting Athletics Village operations.

Minimum Qualifications

Bachelor's or Master's degree and 4+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications

• Demonstrated experience managing facilities operations, maintenance, and housekeeping services across multiple facility types and locations, including athletic, housing, event, or commercial facilities.
• Experience leading and developing managers, supervisors, and frontline staff, including performance management, workforce planning, employee engagement, and team development.
• Experience overseeing facilities operations for large-scale events, athletic venues, arenas, student housing, or similarly complex environments requiring coordination of multiple stakeholders and operational priorities.
• Proven ability to manage operational budgets, allocate resources, analyze expenditures, and implement process improvements to enhance efficiency and service delivery.
• Knowledge of preventive maintenance programs, work order management systems, building systems, and facilities performance metrics (KPIs).
• Experience collaborating with diverse stakeholders, contractors, vendors, and business partners to support facility operations, capital projects, and customer service initiatives.
• Bachelor's degree in Facilities Management, Construction Management, Engineering, Business Administration, or a related field.
• Professional certification such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), or a related facilities management credential.

Special Instructions to the Applicants:

The anticipated salary range for this position is $89,076 - $95,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options 
• Employee discounts, including tickets to many Orlando attractions 
• Education assistance
• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Facilities Operations Maintenance Team One

Work Schedule

Monday - Friday 8 AM - 5 PM

Type of Appointment

Regular

Expected Salary

$89,076.00 to Negotiable

Job Posting End Date

10-14-2026-12-00-AM

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

For general application or posting questions, please email talent@ucf.edu.

If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu.