Job Description

Year Round

Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.

BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass

*Click HERE for more information on our employee benefits!

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

The Senior Manager Air & Transportation programs is responsible for the planning, execution, and performance of Steamboat's air service programs, including airline partnerships, consultant oversight, financial stewardship, and program analytics. Working in partnership with resort leadership, this role develops recommendations and executes initiatives that support destination access, guest demand, and long-term business objectives at Yampa Valley Regional Airport (HDN).

The role serves as the primary day-to-day manager of airline and consultant relationships, overseeing program performance, evaluating market opportunities, and developing business insights to support air service planning and investment decisions. Through close collaboration with airline partners, community organizations, public agencies, and internal teams, the Senior Manager helps advance air service strategies that align with resort priorities and regional transportation goals.

This position manages significant airline program investments and monitors financial performance, partner outcomes, and program effectiveness. The Senior Manager provides data-driven analysis and recommendations, guides consultants, and supports leadership in evaluating opportunities to strengthen destination access and overall resort performance.

ESSENTIAL DUTIES

Airline Program & Consultant Management

• Manage and oversee Steamboat's airline programs, including all contracted and non-contracted air service into HDN.
• Oversee third-party airline consultants, establishing priorities, coordinating work plans, reviewing analyses, and ensuring deliverables support resort and air service objectives.
• Guide the development of air service proposals in partnership with consultants, including market analysis, schedule recommendations, capacity planning, and business case development.
• Support airline negotiations in coordination with senior leadership and consultants, including schedules, capacity commitments, pricing frameworks, and minimum revenue guarantee (MRG) structures.
• Oversee performance of entire airline program including forecasting, yield monitoring, capacity utilization, and MRG exposure tracking.

Analytics, Reporting & Performance Insights

• Oversee airline program budgets, incentive programs, and financial performance, including forecasting, MRG monitoring, yield analysis, and return-on-investment evaluation.
• Develop business cases, program evaluations, and strategic recommendations to support leadership decision-making and annual planning processes.
• Develop, oversee, and evaluate performance reporting related to bookings, load factors, fares, yield, revenue contribution, and partner program results, utilizing both internal resources and consultant-generated analyses to monitor airline performance and manage MRG commitments and Local Marketing District (LMD) investments.
• Evaluate market performance, competitive access trends, demand indicators, and historical outcomes to identify opportunities and risks and support future air service development efforts.
• Translate performance data, consultant analyses, and market intelligence into actionable insights and recommendations for resort leadership, airline partners, community stakeholders, and Board-level discussions.

Air Service Development & Community Collaboration

• Lead collaboration with regional stakeholders, including the Local Marketing District (LMD), Yampa Valley Regional Airport (HDN), Airport Commission, City of Steamboat Springs, and Routt County to support air service development objectives and airline program investments.
• Serve as Steamboat's representative on the Yampa Valley Airport Commission (YVAC), including presenting air service updates, participating in committee work, and contributing to discussions regarding airline service opportunities and market development initiatives.
• Serve as the primary staff liaison to the Local Marketing District Board, coordinating meeting agendas, annual planning activities, program reporting, and stakeholder communications. Collaborate with the Director of Marketing and other departmental leaders to ensure timely presentation of marketing campaign performance, destination demand insights, air service results, and other initiatives relevant to Board decision-making.
• Represent the resort in public meetings, industry forums, stakeholder working groups, and airline-related discussions involving destination access, market development, and air service planning.
• Collaborate with community partners, public agencies, and industry organizations to advance air service initiatives that support destination demand, guest access, and long-term resort business objectives.

Relationship Management, Stakeholder Engagement & Cross-Functional Collaboration

• Build and maintain strong working relationships with airline partners across network planning, revenue management, pricing, operations, and marketing teams.
• Serve as the internal subject-matter expert on airline and transportation programs, supporting collaboration with Marketing, Advertising, Digital, PR, Revenue Management, and Central Reservations.
• Oversee airline consultant activities related to airline engagement, market analysis, performance reviews, and air service development initiatives, ensuring alignment with resort objectives and leadership priorities.
• Coordinate airline partner engagement opportunities, including headquarters visits, planning meetings, performance reviews, industry conferences, and stakeholder events designed to strengthen relationships and identify future service opportunities.
• Partner with Marketing and other internal stakeholders to align airline, destination, and promotional initiatives, ensuring airline-related information, schedules, fare programs, and partner messaging are accurate and consistently represented across guest-facing channels.
• Facilitate cross-functional collaboration between airline partners, consultants, community stakeholders, and internal teams to support successful execution of air service programs and related business objectives.

Transportation Program Support

• The primary responsibility of this position is the management and implementation of airline-related initiatives and partnerships. From time to time, the role may provide operational support for regional transportation programs, including transit, rail, and other mobility initiatives. The Senior Manager supports program delivery and coordination, while long-term strategy, planning, and external transportation partnerships remain the responsibility of the Director of Development and Strategic Initiatives.

Governance, Contract Administration & Compliance

• Ensure airline program activities comply with company policies, contractual obligations, Minimum Revenue Guarantee (MRG) agreements, partnership commitments, and applicable regulatory requirements.
• Monitor compliance with airline, consultant, and partner agreements, including performance requirements, reporting obligations, and financial commitments.
• Maintain appropriate documentation, reporting records, and program governance practices to support financial accountability and stakeholder transparency.
• Support leadership in the evaluation, negotiation, and administration of airline-related agreements and partnership investments.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS

• Minimum of 2 years of experience in airline program management or related transportation roles in the travel industry.
• Demonstrated experience managing third-party consultants and complex external partnerships.
• Proven ability to oversee multi-million-dollar programs with direct accountability for performance analysis and reporting.
• Strong working knowledge of airline economics, transportation systems, revenue management, pricing, scheduling, and service agreements (including MRG structures).
• Advanced analytical, forecasting, and reporting skills; high proficiency in Excel and financial modeling.
• Exceptional collaboration, communication, and stakeholder management skills across internal teams, airlines, and community organizations.
• Ability to clearly communicate insights and recommendations to executives, public-sector, and partner audiences.
• Ability to travel regularly.
• Communicate clearly in English, both verbal and written.
• Develop and maintain positive relationships with partners, guests, coworkers, and leadership consistent with SSRC Service Excellence standards.

EDUCATION REQUIREMENTS

• Bachelor’s degree required; emphasis in business, marketing, travel, aviation, accounting, or related field preferred.
• Coursework or professional experience in transportation operations and travel industry economics.

The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.

Steamboat area base salary range: $80,000-$100,000

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting and working at a computer.
• Ability to travel by air and ground transportation.
• Occasional lifting of materials up to 25 lbs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Steamboat Ski and Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.