RTX

Senior Manager, Aftermarket Account Management

RTX  •  Singapore, SG (Onsite)  •  2 months ago
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Job Description

Date Posted:

2026-03-31

Country:

Singapore

Location:

SG-01-SINGAPORE-041 BLOCK A ~ 41 Changi N CRES ~ 41 CHANGI N CRES-041 BLOCK A

Position Role Type:

Unspecified

This position can be worked remotely.

What You Will Do

  • Develop andmaintainstrong customer relationships at all levels.

  • Review details ofgrowthopportunities in your given territories.

  • Develop and execute campaign strategies that align with strategicbusinessgoals working closely with internal stake holders.

  • Respond to customersupport requestsin a timely manner

  • Provides day-to-day direction for support teams (analysis, contracts, and legal) to meet goals,objectivesand on-time responses.

  • Lead the negotiation of long-term agreements working in partnership with support teams.

  • Assistin theon-boardingof new customers and managing the entry into service of new fleets to ensure thetimelyordering and delivery of provisioning.

  • Monitor executedlong termagreement performance to ensure thatfinancial performancegoals are met.

  • Receiveand resolve customerfeedbackregardingservices, products, or personnel.

  • Assistin the preparation ofsales and inventory reports for management and budget departments.

  • Developrecommendations to improve procedures to increase sales, expand markets, and promote business.

  • Manage overall relationshipswithmultiple airlineson behalf ofthebusinessunit, leading all aspects of contract management.

  • Participate in trade shows, internal and external conferences, and training asrequired

  • Travelof25-50%can be expected withcommunicationrequirementsacross multiple time zones.

Qualifications You Must Have

  • Typically requires a University Degree andminimum of10 years prior relevant experienceoran Advanced Degree in a related field and minimum 7 years ofrelevantexperience

  • Minimum5 yearsofbusiness development/program management experience in the airline/aviationindustry

Qualifications We Prefer

  • Experience using SAP and Business Objects

  • Prior experience reviewing and negotiating contracts

  • Demonstrated financial acumen skills and understanding ofNPV, EBIT, cash flow, etc.and the ability to perform in Excel

  • Demonstratedpresentation skills in a variety of formal presentation settings with internal leadership or external customers.

  • Prior experiencecultivatingrelationships with customers and proactive in executing relationship marketing with all levels within a customerorganization

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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RTX

About RTX

RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.

Industry
Aviation & Aerospace
Company Size
10,000+ employees
Headquarters
Arlington, VA
Year Founded
Unknown
Website
rtx.com
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