Job Description

Title: Senior Manager, Administration

Organization: WorkMoney, Inc.

Reporting to: Director, Administration

Location: United States / Remote, <10% travel

Term: Permanent, Full-Time, Exempt, requires U.S. work authorization

Compensation: $122,000.00 Annually

Deadline: Applications will be considered on a rolling basis; target start August 2026

About WorkMoney, Inc.

At WorkMoney.org, we are dedicated to enhancing the financial well-being of hard working Americans. Founded on the belief of the American dream, we strive to provide our members with the tools, resources, and support they need to navigate their financial journeys with confidence.

We don't stop at individual support. At WorkMoney, we believe in systemic change and actively advocate for policies that promote economic fairness and opportunity. By amplifying the voices of our members and partnering with policymakers, we strive to create a more just and equitable economic landscape.

We believe that financial stability should be accessible for everyone and we're here to make that a reality. By offering financial tools and resources, fostering a supportive environment and championing policy changes, we empower our members to take control of their finances and build a more secure future.

Join us at WorkMoney, Inc. and become part of a movement dedicated to economic empowerment, financial security, and advocacy for all.

About the Senior Manager, Administration Position

The Senior Manager, Administration serves as a central operational partner responsible for the systems, processes, communications, and administrative operations that support WorkMoney, Inc.’s organizational effectiveness. Reporting to the Director, Administration, this role supports the development, implementation, and continuous improvement of operational processes, internal communications, technology administration, and organizational operations. Combining strategic thinking with hands-on execution, the Senior Manager, Administration strengthens organizational infrastructure, drives operational excellence, and serves as a trusted resource across the organization.

This role requires assisting and acting in a confidential capacity for the Administration Department, with regard to management policies related to labor relations and may substitute for other employees having such duties.

Administration Operations & Organizational Support

• Coordinate and facilitate organizational governance and operational meetings, such as People Manager and All Staff meetings, Labor Management Committee meetings, including meeting logistics, agenda development, documentation, and deliverables follow-through.
• Provide administrative and operational support for labor-management activities, including maintaining confidential labor-relations records, bargaining-related documentation, meeting records, and management communications.
• Prepare speakers, logistics, presentations, and documentation for organizational meetings in collaboration with the Director, Administration.
• Serve as an expert meeting host, handling technical setup, attendee management, and interactive features (e.g., polls and breakout rooms) to ensure high-quality participant experience.
• Create and maintain documentation regarding administrative systems, policies, procedures, processes, and organizational resources.
• Identify and escalate discrepancies, process gaps, operational risks, or system issues related to records, policies, or systems to the appropriate stakeholders and proactively support resolution efforts.
• Identify, develop, and implement administrative processes, workflows, and operating procedures to increase efficiency, consistency, and organizational effectiveness.

Internal Communications & Knowledge Management

• Own recurring internal communication channels and processes, such as monthly Operations newsletters, ensuring timely, accurate, consistent, engaging, and accessible information sharing across the organization.
• Draft, coordinate, schedule, and distribute customized communications across multiple channels, including Slack, email, intranet, and organizational announcements.
• Manage and continuously improve the organization's intranet, ensuring information remains current, organized, and accessible.
• Create and maintain presentations, templates, and communication materials in accordance with organizational brand standards.
• Manage incoming physical mail, ensuring timely and secure handling of organizational correspondence.

Technology, Vendor & Systems Management

• Serve as a liaison for designated vendors, including IT, ensuring timely resolution of issues, and effective vendor relationship management.
• Maintain the organizational repository of systems, tools/platforms, and licenses including access management and inventory tracking.
• Partner with stakeholders to improve system utilization, strengthen security practices, and enhance staff experience.
• Manage projects to improve cybersecurity, improve IT processes, and streamline systems.
• Coordinate staff training and communication related to technology, systems, and security needs in collaboration with internal and external partners.
• Monitor vendor performance, identify service improvements, and support contact renewals and implementation efforts.

Events Management

• Support planning and execution of organizational events, retreats and convenings, managing logistics, vendors, budgets, and stakeholder coordination.

Records & Information Management

• Oversee organization-wide records management, document retention, and archival practices, ensuring compliance, accessibility, security, and consistency of organizational records and documentation.
• Identify, develop, and implement improvements to documentation practices, knowledge-sharing processes, and information management systems.

Requirements

Must haves:

• 5+ years of progressive experience in administration, business/organizational operations, or related function, with demonstrated success managing complex priorities and organizational initiatives
• Strong project management skills with the ability to independently manage multiple initiatives simultaneously, coordinate stakeholders, and drive completion.
• Exceptionally organized and detail-oriented, with the ability to balance day-to-day operational execution with longer-term planning and continuous improvement efforts.
• Highly proficient with digital collaboration tools and platforms (e.g., Google Workspace, Zoom, project management software, intranet or knowledge-base platforms), and comfortable learning systems quickly to support evolving operational needs.
• Experience developing, implementing, and improving administrative processes, systems, workflows, or operational procedures that increase efficiency, consistency, and organizational effectiveness.
• Demonstrated ability to manage organizational systems, records, documentation, and information resources while ensuring accuracy, accessibility, and compliance.
• Exceptional written, verbal, and interpersonal communication skills, including the ability to draft high-quality correspondence, distill complex information, and tailor messaging for diverse audiences.
• Experience partnering effectively with internal and external stakeholders to achieve organizational objectives and resolve operational challenges.
• Ability to analyze operational challenges, identify root causes, and recommend practical solutions that improve efficiency, reduce risk, and enhance experience.
• Demonstrated history of handling sensitive organizational information with confidentiality and professionalism.

Nice to haves

• Experience managing vendor relationships, software subscriptions, licenses, or administrative systems.
• Experience overseeing records management, document retention, knowledge management, or organizational documentation practices.
• Experience supporting retreats, offsites, or conferences, or other large-scale organizational events.
• Experience in a digital-first, fast-paced or start-up organization.

Benefits

At WorkMoney, Inc., we're proud to offer a robust benefits package designed to support your overall well-being. In addition to competitive salaries, we invest in your success and create a work environment that's as dynamic and rewarding as the work we do! We fully cover the premiums for medical, dental, and vision insurance, our retirement plan includes up to a 6% employer match and we contribute toward your student debt repayment. You'll enjoy five weeks of paid vacation each year, alongside generous paid family and medical leaves. To further enhance your work experience, we offer stipends for remote work expenses, professional development, health & wellness, and cell/internet data usage.

The starting salary for this role is $122,000.00 annually and as part of our commitment to pay transparency and equity in our organization, the salary for this position is not negotiable.

Why join our team?

In our vibrant and ever-evolving work environment, we embrace change and pivot quickly when necessary. Our team is deeply mission-driven, combining hard work with ingenuity and a fearless approach to overcoming complex challenges. Teamwork is integral to our culture, and we readily jump in to support each other, celebrating achievements and learning from our experiences. At the heart of it all, we are passionate about the innovative projects we undertake, collaborating with exceptional people, and are having a great time along the way.

WorkMoney, Inc. believes that embracing diversity enriches our workplace and enhances our ability to achieve our mission and serve our members. We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of age, race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability or veteran status.

We are committed to maintaining an inclusive and accessible environment and provide reasonable accommodations for individuals with disabilities throughout the recruitment and employment process. For accommodations or assistance during the application or interview process, please contact careers@workmoney.org

To Apply

Follow the link to the application page, complete the required fields, and submit a resume. Applications will be reviewed on a rolling basis and the posting will remain published until the position is filled.

**Please do not reach out directly to any team members. If you'd like more information or to check the status of your application, email careers@workmoney.org.