Job Description

Responsibilities

Account & Business Management:

• Serve as the primary interface for all commercial, business and relationship related matter
• Develop and execute strategic plans to drive sales, revenue and market share objectives
• Manage key strategic customer account, build and enhance customer relationship with mid to senior level leadership
• Lead pricing strategy, contract negotiation and order management activities
• Monitor and report on sales forecasts, ensuring alignment with customer fab expansion and development plans

Technology & Development Engagement:

• Collaborate with customer's R&D teams to identify opportunities for new tools adoption in development and pilot lines
• Work closely with product and factory team to ensure equipment capabilities align with customer roadmaps for 3D NAND scaling, DRAM nodes transition and HBM stacking
• Support on customer engagement for new tools evaluation, joint development programs and leveraging global engineering resources

Cross-Functional Leadership

• Lead and coordinate cross-departmental collaboration to achieve timely deliverables, address technical issues and ensure a smooth customer-focused service experience
• Facilitate executive business reviews and cultivate strong relationships across all levels within the customer organization

Market Intelligence & Strategic Planning

• Leverage insights from customer roadmaps, market trends, and the competitive landscape to shape strategic plans and guide the execution of business strategies with product teams
• Identify new growth opportunities within the account, including emerging fabs, technologies or business units
• Provide accurate and timely business insights to global and executive management

Requirements

• Degree in Materials Science/ Chemistry/ Applied Sciences/ Physics or related engineering field
• Minimal 10 years of relevant experience in semiconductor capital equipment sales or account management, preferably supporting memory customers
• Strong knowledge of wafer fab processes such as Etch, Deposition, Clean, Wet Process, and Assembly
• Experienced in managing customer engagement across development and pilot lines, as well as high-volume manufacturing
• Demonstrate strong negotiation skills and deliver effective presentations tailored to diverse audiences, including technical teams and senior management
• Strong strategic thinking, problem-solving and analytical skill
• Ability to lead cross-functional teams in a global organization
• Strong communication and good interpersonal skills
• Knowledge of Japanese will be an advantage as this role requires regular communication with our headquarter and factories in Japan

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960